Rio Hotel

- a number of bus stops nearby for convenient bus touring around the city - family room is very spacious - room mobile device can be taken out as a pocket WiFi which is a nice touch. It didn’t have good data connection all the time though.

- not enough lifts for the number of rooms. they are always packed uncomfortably full. Also long queue at the ground floor lift lobby most of the time - toilet sink clogged but we were staying one night only so didn’t bother to get it fixed - pillows a bit flat - gaudy interior decoration of the hotel reception - complimentary drinks redeemed with the check-in coupon at the basement bar served in the cheapest paper cups and not allowed to be taken out. Heck Rio Hotel you either serve it in proper cups so we can enjoy it there or shut your big mouth if you were giving out paper cups. The drinks were badly prepared anyway so don’t bother.

Staff friendly and helpful,and excellent restaurant.

Not much infomation in the room about hotel services,had to use tv channels for info which I found hard to use.j

Hotel staff helpful in restaurant recommendations and transportation around Macau. Also, helpful in assisting in booking larger taxi for our group.

Other hotel guests were rude in using elevators as constantly pushing to get in when elevators were full or not lining up for turn. Although hotel was supposedly non-smoking, but smelled smoke everywhere.