Value for money
Distance to city centre
Distance to airport
|"Our room was very comfortable."||(in 37 reviews)|
|"Excelent location and very nice Lobby"||(in 3 reviews)|
|"Great value for money and excellent location."||(in 95 reviews)|
|"noise at night no isolation"||(in 3 reviews)|
|"There was no hot water!"||(in 6 reviews)|
|"Air conditioning not working"||(in 11 reviews)|
|location is great||in 245 reviews|
|room very small||in 131 reviews|
|staff is very friendly||in 100 reviews|
|value for money||in 47 reviews|
|bed was comfortable||in 32 reviews|
|small kitchen||in 24 reviews|
|air conditioning||in 20 reviews|
|little bit||in 19 reviews|
|nice lobby||in 17 reviews|
|city center||in 14 reviews|
|noise at night||in 14 reviews|
|clean towels||in 12 reviews|
|walking distance||in 12 reviews|
|hot water||in 11 reviews|
|retiro park||in 7 reviews|
|vending machine||in 5 reviews|
|colon||in 4 reviews|
|good price||in 4 reviews|
|la puerta||in 2 reviews|
|breakfast every morning||in 1 review|
|clean room||in 1 review|
|food was good||in 1 review|
|pool and breakfast||in 1 review|
|room door||in 1 review|
hotel under construction they should inform about this before
Old, tired hotel
Wifi worked and bathroom was large.
Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.
The apartment was spacious. It is situated close to tourist routes for the on /off bus and close enough to walk into the heart of the shopping areas.
The staff were very difficult to communicate with, so very little english, and not very friendly or helpful,with our very little Spanish. Bad directions, completely wrong in fact, and trying to get any thing, like toilet paper and enough towels (for just 2 people ) was really difficult! Then there was the night club situated right below us, playing thumping music till 5am. Apartment was so old and rundown, broken tiles on the stairs inside, that kept falling away to expose a sharp edge you could cut your self on, and the beds must have been 20 years old.
Good value for money in a central location. Bottled water available in lobby vending machine. Air-conditioning (though barely enough at full strength). Cafe/bar in lobby which I did not use but have heard is good.
The twin-bedded room was fine for one person, at least for one night, but if there had been two people in the room it would have been very cramped--the second bed was the only place to put luggage. There was much less furniture than in the pictures on the booking.com website, and it was quite beat-up. Bathroom was ill-designed and cramped. Breakfast was put away and door closed ten minutes before the advertised time. Payment was demanded on arrival--it is usual, and preferable, to pay on departure.
Location is good only.
The furniture, bathroom and kitchenette are totaly worn out, breakfast restaurant is very small and food is poor. So the hotelneeds serious renovation. I never go there again and never recommend any other person.
Next to Biblioteca Nacional and Colon subway station
Smoking staff at the reception desk.
perfect location, very friendly and helpful staff
The room was very clean, the small breakfast was good, and the hotel was close to the metro and many tourist attractions.
I wish they spoke a little more English because it was hard to communicate.
The apartment first allocated was unsuitable, steps to bedroom but there was no problem in chaning ti a more suitable room
The room apartments would need refurbishing
mainly the location and the space in the rooms.
needs an urgent refurbishing and a good clean as it was sweat smelling...change of furniture and a good wall paint is needed.
The service was very good. Staff is very friendly and helpful. The rooms were big and clean. Good value for money especially in a big city with a lot of tourism
With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
based on 2,854 reviews
Value for money
Policies vary by room type and provider.
Apart-Hotel Serrano Recoletos is located at Calle de Villanueva apartamentos Serrano Recoletos in Salamanca, 1.4 km from the centre of Madrid. Puerta de Alcala is the closest landmark to Apart-Hotel Serrano Recoletos.
Check-in time is 14:00 and check-out time is 12:00 at Apart-Hotel Serrano Recoletos.
Yes, Apart-Hotel Serrano Recoletos offers free Wi-Fi.
No, Apart-Hotel Serrano Recoletos does not offer free parking.
No, Apart-Hotel Serrano Recoletos does not offer free airport shuttle service.
Apart-Hotel Serrano Recoletos is 12.3 km from Madrid Barajas.
Yes, Apart-Hotel Serrano Recoletos is a pet-friendly hotel.
No, Apart-Hotel Serrano Recoletos does not have a pool on-site.