Overview

Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

S$ 115+

Overall guest ratings

6.8/10 Good
based on 1,287 reviews

Review highlights

  • 9.1
  • 6.7
  • 3.8
  • 3.8

Nearby

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    About

    Located in Madrid City Centre, this aparthotel is within a 15-minute walk of Madrid Wax Museum, Prado Museum, and Thyssen-Bornemisza Museum. Plaza Mayor and El Retiro Park are also within 1 mi (2 km).

    More hotel details about Apart-Hotel Serrano Recoletos

    Apart-Hotel Serrano Recoletos Prices:

    S$ 82 - S$ 181 (Based on average prices for a Standard Room)

    Apart-Hotel Serrano Recoletos Rooms:

    132 rooms

    Other names used to reference this hotel:

    • Apart-Hotel Serrano Recoletos Madrid
    • Apart-Hotel Serrano Recoletos MAD
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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Kitchen/Kitchenette
    • Storage available
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    Reviews

    Guest reviews of Apart-Hotel Serrano Recoletos

    Overall rating

    6.8 Good
    based on 1,287 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Average value."
    • 5.4 "Service is ok."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 3.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      3.1 "69% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      3.6 "64% found problems with the furniture."
      2.2 "78% were unsatisfied with the kitchenette."
      2.4 "For 76%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      3.1 "69% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      3.3 "67% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
      1.1 "89% were disappointed with the minibar."
    • 3.8 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 3.7 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      2.2 "78% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 3.6 "Bar is not good."
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    Overall rating

    6.4 Good
    based on 463 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.4 "Average value."
    • 5.3 "Service is ok."
    • 3.6 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
      2.1 "79% were unsatisfied with the kitchenette."
      2.8 "For 72%, the rooms looked old."
      3.3 "67% found problems with the furniture."
      3.7 "63% said rooms were dirty."
      3.4 "66% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      4.0 "60% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.5 "Disappointing food."
    • 2.3 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 604 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 6.6 "Average value."
    • 4.9 "Service is below average."
      3.9 "Bad housekeeping, according to 61%."
      4.2 "58% indicated the reception staff was not good."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.7 "Disappointing food."
    • 3.3 "Rooms are not good."
      4.0 "60% found problems with the furniture."
      3.2 "68% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      3.8 "62% said rooms were small."
      2.4 "76% were unsatisfied with the kitchenette."
      4.1 "59% said rooms were dirty."
      2.1 "For 79%, the rooms looked old."
      2.9 "71% had problems with the shower."
      3.1 "69% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.2 "78% thought it was too noisy."
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    Overall rating

    6.8 Good
    based on 218 reviews
    • 9.2 "Terrific location."
    • 6.5 "Average value."
    • 5.4 "Service is ok."
    • 4.1 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.2 "For 78%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      3.4 "66% found problems with the furniture."
      3.3 "67% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
    • 4.0 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.2 "Awful breakfast."
    • 2.1 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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