Apart-Hotel Serrano Recoletos

Calle de Villanueva apartamentos Serrano Recoletos, 28001 Madrid, Spain
+34 914 319 100

Cheapest
rate per night

7.8

Good
based on 2,854 reviews
Apart-Hotel Serrano Recoletos - Madrid, Spain
Wed 28-10
-
Thu 29-10
Compare vs KAYAK |

Provider Nightly total
Snaptravel S$ 111
Agoda.com S$ 114
eDreams S$ 116
Snaptravel
Agoda.com
eDreams

Good to know

Value for money

7.5

Distance to city centre

1.4 km

Location rating

9.3

Nearest airport

Madrid Barajas

Distance to airport

12.3 km

Rooms

Wed 28-10
Thu 29-10

Standard rooms

S$ 111+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 111 per night
Unknown
S$ 125 per night

Reviews

Pros

Cons

Traveller rating

85
117
48
21
0

Time of year

Traveller type

Show reviews that mention

+
location is great in 245 reviews
room very small in 131 reviews
staff is very friendly in 100 reviews
value for money in 47 reviews
bed was comfortable in 32 reviews
small kitchen in 24 reviews
air conditioning in 20 reviews
little bit in 19 reviews
nice lobby in 17 reviews
city center in 14 reviews
noise at night in 14 reviews
clean towels in 12 reviews
walking distance in 12 reviews
hot water in 11 reviews
retiro park in 7 reviews
vending machine in 5 reviews
colon in 4 reviews
good price in 4 reviews
la puerta in 2 reviews
breakfast every morning in 1 review
clean room in 1 review
food was good in 1 review
pool and breakfast in 1 review
room door in 1 review
  • Okay
    Oct 2018
    6.0

    excellent location

    hotel under construction they should inform about this before

  • Okay
    Jun 2016
    4.8

    Old, tired hotel

    Wifi worked and bathroom was large.

    Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.

  • Mediocre
    Nov 2010
    3.3

    The apartment was spacious. It is situated close to tourist routes for the on /off bus and close enough to walk into the heart of the shopping areas.

    The staff were very difficult to communicate with, so very little english, and not very friendly or helpful,with our very little Spanish. Bad directions, completely wrong in fact, and trying to get any thing, like toilet paper and enough towels (for just 2 people ) was really difficult! Then there was the night club situated right below us, playing thumping music till 5am. Apartment was so old and rundown, broken tiles on the stairs inside, that kept falling away to expose a sharp edge you could cut your self on, and the beds must have been 20 years old.

  • Okay
    Aug 2010
    5.7

    Good value for money in a central location. Bottled water available in lobby vending machine. Air-conditioning (though barely enough at full strength). Cafe/bar in lobby which I did not use but have heard is good.

    The twin-bedded room was fine for one person, at least for one night, but if there had been two people in the room it would have been very cramped--the second bed was the only place to put luggage. There was much less furniture than in the pictures on the booking.com website, and it was quite beat-up. Bathroom was ill-designed and cramped. Breakfast was put away and door closed ten minutes before the advertised time. Payment was demanded on arrival--it is usual, and preferable, to pay on departure.

  • Mediocre
    Jul 2010
    3.0

    Location is good only.

    The furniture, bathroom and kitchenette are totaly worn out, breakfast restaurant is very small and food is poor. So the hotelneeds serious renovation. I never go there again and never recommend any other person.

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About

Overview

With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

based on 2,854 reviews

7.7

Cleanliness

7.4

Comfort

7.8

Staff

7.5

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Soundproofing
Lift
Public bath
Stovetop
Telephone
24/7 concierge
Key card access
24-hour front desk
Accessible by lift
Kitchenware
Toilet paper
Laptop safe
Kitchen
Kitchenette
Dustbins
TV
Upper floors accessible by lift
Vending machine (drinks)
Vending machine (snacks)
Contactless check-in/check-out
Wardrobe or closet
Face masks for guests available
Body soap
Child-friendly
Physical distancing rules
Property is cleaned by professional cleaning companies
Breakfast in the room
Process in place to check health of guests
Wi-Fi available in all areas
Daily housekeeping
CCTV in common areas
Laundry facilities
Laundry service
Private bathroom
Ironing service
Hand sanitiser in guest accommodation and key areas
Cleaning products
First-aid kit
Radio
Smoke alarms
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Dining area
Safety deposit box
Dining table
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Drying rack for clothing
Seating area
Guests can opt-out of accommodation cleaning service
No smoking
Family rooms
Shower
Safe
Staff follow all safety protocols as directed by local authorities
Fire extinguisher
Hairdryer
Flat-screen TV
Free Wi-Fi
Free toiletries
Air-conditioned
Pets allowed on request. Charges may apply.
Socket near the bed
Disabled access
Hardwood or parquet floors
Heating
Linens
Towels
Sofa
Sofa bed
Soundproof rooms

FAQs when booking at Apart-Hotel Serrano Recoletos

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Does Apart-Hotel Serrano Recoletos offer free parking?

Does Apart-Hotel Serrano Recoletos offer free airport shuttle service?

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Can you bring pets to Apart-Hotel Serrano Recoletos?

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Photos

All photos (35)
Bedroom (14)
Lobby (1)
Living room (6)
Dining room (3)

Location

Most popular landmarks

  • Puerta de Alcala 344 m
  • Plaza de Cibeles 0.5 km
  • Museo Naval 0.6 km
  • Museo Thyssen-Bornemisza 0.9 km
  • Parque del Retiro 1 km
  • Museo del Prado 1 km

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