Overview

C. H. Chelo
Best Service Friendliness

Hortaleza, 17 3o Izquierda, 28004 Madrid, Madrid, Spain
+34 915 327 033

S$ 56+

Overall guest ratings

8.6/10 Excellent
based on 313 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.6
  • 4.8

Good to know

  • Wonderful housekeeping
  • Friendly service

Nearby

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    About

    Located in Chueca, this pension is within a 15-minute walk of Casino Gran Via, Plaza Mayor, and Thyssen-Bornemisza Museum. Prado Museum and Plaza de Espana are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Air-conditioned
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 313 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      8.6 "Housekeeping was great, according to 86%."
      9.1 "91% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.6 "Excellent value."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.8 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.7 "83% had problems with the shower."
    • 3.8 "Not very comfortable."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    based on 128 reviews
    • 10.0 "Perfectly clean."
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      8.7 "87% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
    • 9.6 "Terrific location."
    • 6.5 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.9 "91% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      0.9 "91% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
    • 3.4 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 93 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 5.0 "Rooms are ok."
    • 3.8 "Not very comfortable."
      0.7 "93% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.9 "61% thought it was too noisy."

    Overall rating

    8.5 Excellent
    based on 90 reviews
    • 10.0 "Perfectly clean."
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      0.8 "92% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful housekeeping"
    "Friendly service"
    data provided by TrustYou

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