|Distance to city centre||11.2 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||3.0 km|
|airport transfer||in 367 reviews|
|breakfast buffet||in 139 reviews|
|clean room||in 276 reviews|
|close to the airport||in 723 reviews|
|early flight||in 49 reviews|
|free shuttle||in 452 reviews|
|good location||in 126 reviews|
|hotel was very clean||in 247 reviews|
|metro station||in 86 reviews|
|old hotel||in 250 reviews|
|staff were friendly||in 209 reviews|
|swimming pool||in 58 reviews|
|tapas bar||in 50 reviews|
your service stink
nothing, I never received a confirmation
I never received a confirmation of reservation nether from kayak nor from getaroom and when I tried to log in and confirm it from Spain your cyber security geniuses blocked me from entering my profile.
The manager and other staff was well behaved and food was very good
There was an error in booking plan. We wanted to book from 22 to 24th April and we don't know how the booking was made from 24th to 26th. May be I made a mistake in booking. But when we arrived on 22nd April night and checked in, the reception staff booked us, well we can understand it's late at night and staff can make mistake too. But no one told us until next day morning we finished breakfast and came to reception for some Madrid visit plan. So we ended up paying 190€ more as we wee not booked for 22nd night. If we were told earlier, we would have had choice to go some other place cheaper, but due to negligence of booking, we paid higher price. After all we all are human being and can make mistakes, but why as customer, we paid the higher price? Why hotel didn't give us some concession as it was their mistake too to take us in on wrong booking dates. So overall, I will not think of going to such hotels anymore. Cause the next day, we checked out and found other cheaper hotel and went to stay there and we lost half a day of our trip.
I liked the close access to the airport.
The shuttle service was a bit untimely for pick up and evening drop off.
The swimming pool and the green areas were nice and clean, the staff was friendly, the rooms were spacious and clean.
The coffee, the breakfast was poor, the room has no decoration, the toiletries were poor, there was no information about the hotel in the room, or how to contact reception/bar with the phone. The fridge was not working. The shuttle bus was broken and I was not informed, so I waited two and half hours at the airport!
-very helpful and pleasant staff -very clean facility -close to airport -free shuttle -suitable for an overnight stay to catch an early flight
-Very uncomfortable bed and pillow -long line to check-in even thought I checked in online
Bathrooms and coffee shop
Very long wait for check in. They how many are getting off the shuttle , so prepare for check in. Also, very long ride from airport for an airport property.
I did stay few days and I liked everything
With a stay at Senator Barajas in Madrid (Barajas), you'll be within a 5-minute drive of IFEMA and Estadio Wanda Metropolitano. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Based on 11,971 reviews
Policies vary by room type and provider.
|Madrid Barajas||3 km|
|Madrid-Nuevos Ministerios||9.4 km|