Overview

Hotel New Station
Best Reception

1-11-11 Chuo, Matsumoto 390-0811, Japan
+81 263 353 850

Call

+81 263 353 850

Overall guest ratings

8.3/10 Excellent
based on 917 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.7
  • 3.9

Good to know

  • Great reception
  • Train station is close
  • Friendly service

Nearby

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    About

    Hotel New Station puts you within a 10-minute drive of Matsumoto Castle and Matsumoto City Museum. Guests looking for a bite to eat can check out ajian Koyo, which serves breakfast and dinner. Rooms offer flat-screen TVs, slippers, and free WiFi.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Child pool
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 917 reviews
    • 9.3 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 8.7 "Breakfast is good."
    • 6.0 "Internet is average."
    • 6.0 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.8 "58% said the view was so-so."
      6.3 "Only 63% thought the furniture was functional."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.3 "67% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."

    Overall rating

    8.2 Excellent
    based on 366 reviews
    • 9.4 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 5.1 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% said rooms were clean enough."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.5 "65% criticized the small bathroom."

    Overall rating

    8.5 Excellent
    based on 100 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 6.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.2 "Not very comfortable."
      3.4 "66% said rooms were small."

    Overall rating

    7.7 Good
    based on 119 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.1 "91% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 6.1 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.1 "69% criticized the small bathroom."

    Overall rating

    8.0 Good
    based on 330 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 6.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.5 "65% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou
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