Matsumoto Hotel Kagetsu

4-8-9 Ote, Matsumoto 390-0874, Japan
+81 263 320 114

Cheapest
rate per night

8.7

Excellent
based on 3,609 reviews
Matsumoto Hotel Kagetsu - Matsumoto, Japan
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com S$ 98
KAYAK S$ 102
Booking.com S$ 102
Agoda.com
KAYAK
Booking.com

Good to know

Distance to city centre

0.6 km

Location rating

8.8

Nearest airport

Nagoya Chubu Centrair Intl

Distance to airport

185.9 km

Rooms

Check-in
Check-out

Double rooms

S$ 195+

Bed type
Provider
Nightly base price
Unknown
S$ 195 per night
Unknown
S$ 389 per night

Deluxe rooms

S$ 669+

Bed type
Provider
Nightly base price
Unknown
S$ 669 per night

Reviews

Pros

Cons

Traveller rating

525
107
19
2
1

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Apr 2020
    4.0

    The atmosphere of the hotel from the outside and in the lobby was very good. Very close to Matsumoto castle and local sites.

    For a 4 star hotel the customer service was not up to par. My room was also not really worthy of a 4* rating in my opinion, too shabby and dirty marks/curtains etc. The staff were neglectful and I don't believe they went above and beyond to make my stay enjoyable. The staff in the breakfast hall were not even there when I had arrived even though there was a sign saying 'please wait to be seated by a member of staff'. They gave me a ticket which was a free tea/coffee if I didn't request for my sheets to be changed which I fully support as it is nice to be rewarded for not being wasteful. But on my second and third day they closed the cafe without warning and I wasn't able to use that at all. I spent the entire holiday confined to my room because they shut down their facilities without warning.

  • Poor
    Mar 2020
    2.0

    Tatami room was great with an authentic Japanese feel. Location was perfect close to the castle and the central tourist area.

    Overcharged. Quoted price on booking.com included VAT however they added this an an extra 10% to the quoted room cost. Quoted car parking price was also to be 800Y , they charged 880Y then added 10% to that. We have been travelling for 3 weeks in Japan and these guys are the most deceitful we have encountered. Breakfast was also sub par. Coronavirus is active now and buffets are being cancelled which is understandable but the set menu should be to a suitable standard. This has been the worst we have encountered.

  • Excellent
    Mar 2020
    9.0

    I really enjoyed the room, the bed was perfect for me. The breakfast, both Japanese and Western were really good. The location of the hotel is really good, close to the station, and very close to the castle.

  • Good
    Mar 2020
    8.0

    Blooth speaker was nice

    View was no good Cheap room is no view Careful, if you hope good view

  • Excellent
    Mar 2020
    9.0

    The service is excellent and out of my expectations.

    We odered 2 days breakfast for a 2 day stay. We hope the main dishes are served with hot because it's kind of cold.

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About

Overview

A stay at Matsumoto Hotel Kagetsu places you in the heart of Matsumoto, within a 10-minute walk of Matsumoto Castle and Matsumoto Scale Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 3,609 reviews

8.9

Service

8.8

Location

7.2

Room

7.1

WiFi

Things to know

  • Friendly service
  • Friendly atmosphere
  • Stylish hotel
  • Wonderful sightseeing

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Concierge service
Laundry facilities
Meeting/Banquet facilities
Room service
Bicycle hire
Hot tub
No smoking
Restaurant
Bar/Lounge
Hairdryer
Air-conditioned
24-hour front desk
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
EV charging station
Lift
Massage
Alarm clock
Balcony
Bathtub
Bidet
Body soap
Clothes rack
Conditioner
Electric kettle
Flat-screen TV
Fold-up bed
Free toiletries
Heating
Key access
Kids meals
Newspapers
Pants press
Private bathroom
Private parking
Safety deposit box
Seating area
Secured parking
Shampoo
Shared bathroom
Shared lounge/TV area
Shower
Slippers
Smoke alarm
Soundproof rooms
Tatami (traditional Japanese flooring)
Telephone
Toilet
Toilet paper
Toothbrush
Trash cans
TV
Valet parking
Vending machine (drinks)
Vending machine (snacks)
Wifi available in all areas
Daily housekeeping
Fax/photocopying
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Wake-up service
Cycling
Pay-per-view channels
Public bath
Shuttle service (free)
Gift shop
Laundry service
Cable or satellite TV
Coffee shop
Pets not allowed
Parking (surcharge)

FAQs when booking at Matsumoto Hotel Kagetsu

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Does Matsumoto Hotel Kagetsu offer free parking?

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Can you bring pets to Matsumoto Hotel Kagetsu?

Does Matsumoto Hotel Kagetsu have a pool?

Photos

All photos (13)
Building (2)
Bedroom (4)
Lobby (1)
Lounge (1)

Location

Most popular landmarks

  • Matsumoto Castle 0.4 km
  • Kaichi School Museum 0.9 km
  • Matsumoto Railway Station 1 km
  • Kita-Matsumoto Station 1 km
  • Fureai Yamabekan Shiraito no Yu 2.6 km
  • Matsumoto Alpspark 3.3 km

Getting Around

Matsumoto 8.9 km
Toyama 83.8 km
Nagoya 154 km

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Hotels Japan Nagano Prefecture Matsumoto Matsumoto Hotel Kagetsu