Medellín hotels near Berrio Park

Pros: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Pros: Breakfast was included every morning which was very convenient. Staff were very friendly and room was perfect. Hotel is close walking distance to malls and restaurants if you feel like leaving the hotel for lunch or dinner. Overall great hotel and would definitely stay there again.

Pros: Helpful staff and good location

Pros: I thought that I would like the location but that was not the case.

Pros: Lobby bar. Mr Jaimie expert service. Very attentive and profession. Every evening when we returned we sat and had coffee and cookies. He made us feel at home. Even in pjs we went down to have coffee we him. Mr. Juan Pablo our bell hop was also excellent very observant and wiling to help. The rooms curtains or drapes were run down. Too much day light to sleep. He actually came to room and taped drapes shut. Thank mr. Juan Pablo. Teo members of staff that were very friendly and always willing to help. Front desk were younger employees felt like they were just learning the ropes.

Pros: Lobby was pretty and grand

Pros: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Pros: Big and well located.

Pros: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Pros: Service was excelent, every person that works there always had an smile in their faces and were more than happy to help You with anything you needed.

Pros: Location was decent. Hotel was in good shape as far as cleanliness. The breakfast was pretty dang good relative to most hotel breakfast buffets. Receptionist luisa spoke really good English. They gave me late checkout till 3pm! The hotel was a good deal for what I paid.

Pros: Wonderful STAFF!!!! Rooms extremely comfortable

Pros: The hotel is in a great location, the rooms are very comfortable and the staff was really helpful. It would be a five star review if it wasn't impossible to sleep before 4am.

Pros: The attention was impressive!

Pros: La vista hacia el estadio es muy agradable.

Pros: I like the staff they were really polite and professional

Pros: Very clean and comfortable Room with nice wood floors Breakfast was excellent Service was excellent