The Pontchartrain Hotel
4 stars

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 323 1400
From
S$ 36
Cheapest

rate per night

8.2
Very good
based on 509 reviews
509 reviews
Room type
Provider
Nightly total
King room
S$ 36
Standard Room
S$ 132
Deluxe room
S$ 142

Photos of The Pontchartrain Hotel

Overview

This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.
8.2
Very good rating
Based on 509 verified guest reviews

Latest deals for The Pontchartrain Hotel

Wed 24-9
Thu 25-9
Superior room
bed type unknown
S$ 144
nightly with fees
bed type unknown
S$ 219
nightly with fees
bed type unknown
S$ 254
nightly with fees
King room
bed type unknown
S$ 36
nightly with fees
bed type unknown
S$ 162
nightly with fees
bed type unknown
S$ 168
nightly with fees
Deluxe room
1 king bed
S$ 142
nightly with fees
1 king bed
S$ 266
nightly with fees
1 king bed
S$ 271
nightly with fees
Standard Room
bed type unknown
S$ 132
nightly with fees
bed type unknown
S$ 137
nightly with fees
1 king bed
S$ 139
nightly with fees
Double room
bed type unknown
S$ 195
nightly with fees
bed type unknown
S$ 264
nightly with fees
2 double beds
S$ 267
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pontchartrain Hotel

  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bedroom

  • Feather pillow
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Laundry

  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of The Pontchartrain Hotel

8.2
Very good
509 verified ratings
Wonderful
312
Very good
62
Good
48
Okay
31
Fair
25
Mediocre
15
Poor
16

Summary of reviews

Guests say
Guests appreciated the friendly and professional staff, as well as the clean rooms and great location. However, many expressed dissatisfaction with hidden charges, issues with housekeeping, and some felt the hotel did not meet their expectations for the price paid.
AI-generated from customer reviews
Cleanliness8 out of 10
Location8 out of 10
Service1.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

2.0
Poor
Lyn, Jan 2025
Pretty building exterior, nice soap, pretty New Orleans style decor. The beds were comfortable but it is hard to sleep with the old wall heat unit blasting stinky mold smelling air all night. The room was dirty like don’t sit on the stained dingy furniture kind of dirty and mildew in the window and shower. Old damp smoke smell in the room. The carpet was pulled and stretched at the seams and edge ...
Read more
5.1
Fair
Anonymous, Mar 2017
Pros (+) Lobby. Room. Tin Roof Bar
Cons (-) Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.
9.7
Wonderful
Mark, Jan 2017
Pros (+) The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.
Cons (-) The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
9.7
Wonderful
Anonymous, Jan 2017
Pros (+) Location, Restaurants, Bar
Cons (-) Uncomfortable Beds, no extra pillows

Location

2031 St. Charles Avenue, New Orleans, LA 70130

What's nearby

  • Robert E. Lee Monument1.2 km
  • New Orleans Morial Convention Center1.7 km
  • Mardi Gras World1.7 km
  • Caesars Superdome1.8 km
  • Place St. Charles2.1 km
  • Saenger Theatre2.5 km
  • Historic New Orleans Collection2.8 km
  • Jackson Square3 km
  • Bourbon Street3 km
  • Canal Street New Orleans3.5 km
  • New Orleans Mint3.6 km
  • French Market3.7 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Pontchartrain Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Pontchartrain Hotel

  • How do I get from the Louis Armstrong New Orleans International Airport to The Pontchartrain Hotel?

    The hotel can be easily reached both by taxi and by public transport from the airport. If you are looking at getting a cab, the trip will take around 45min with flat rates for taxi fares to the New Orleans center. Getting to the hotel will cost $36 for 2 people or $15 each if it’s a party of 3 or more. To use public transport, board bus line E-2 leaving from the airport and heading towards Tulane At Loyola. Get off at the last stop of the route, which is the Tulane At Loyola bus stop, and walk over to the S. Rampart At Gravier bus stop, which will be a 3min walk away. From there, board bus line 91 heading to Walmart At Tchoupitoulas and get off 11 stops later at the Jackston At St Charles stop. The hotel will then be a 1min walk away.

  • What are my options for breakfast when staying at The Pontchartrain Hotel?

    Breakfast at the hotel is served every morning at the Silver Whistle Café, which is located on the ground floor and is open from 7:00 am to 3:00 pm every day. You will be able to order from an a la carte menu, which offers both sweet options such as waffles, muffins, and yogurt mixed with granola and fruit, and savory options such as egg-based meals and ham and cheese sandwiches.

  • What are the parking rates at The Pontchartrain Hotel?

    If you are looking at driving to the hotel, you will be able to use the onsite parking facilities, which are available through valet parking for a fee of $35 per night with in and out privileges. If you are looking for a more economical option, free street parking is available but keep in mind that spots are very limited.

  • How can I organize an event at The Pontchartrain Hotel?

    The hotel has one event space that can either be set up in theater style for conferences, with round tables for a dinner or left empty for a standing event. The space can accommodate up to 250 guests at its maximum. The hotel has audio-visual equipment that you will be able to use, and if you wish to add some catering, it can be organized through a third party service provider that the hotel uses on a regular basis.

  • What is the pet policy at The Pontchartrain Hotel?

    The hotel has a number of pet friendly rooms located on the second floor and welcomes both pet cats and pet dogs. You are allowed to have up to 2 pets per guestroom, with a maximum weight of 50 lb per pet, and you will be paying a pet fee of $75 per pet per stay. If you need to take your dog out for their daily walk or to play, you will find a small green area in the vicinity of the hotel.(Prices checked 06/08/19).

  • Where is The Pontchartrain Hotel located?

    The Pontchartrain Hotel is located at 2031 St. Charles Avenue in Garden District, 2.2 km from the centre of New Orleans. Robert E. Lee Monument is the closest landmark to The Pontchartrain Hotel.

  • When is check-in time and check-out time at The Pontchartrain Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at The Pontchartrain Hotel.

  • Does The Pontchartrain Hotel offer free Wi-Fi?

    Yes, The Pontchartrain Hotel offers free Wi-Fi.

  • How far is The Pontchartrain Hotel from the airport?

    The Pontchartrain Hotel is 18 km from New Orleans Louis Armstrong. The Pontchartrain Hotel is 110.3 km from Gulfport Biloxi Regional.

  • How does KAYAK find such great The Pontchartrain Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pontchartrain Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pontchartrain Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pontchartrain Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
2.2 km
New Orleans Louis Armstrong
18.0 km

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