Overview

Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

S$ 250+

Overall guest ratings

8.1/10 Excellent
based on 1,507 reviews

Review highlights

  • 9.8
  • 8.3
  • 8.0
  • 6.0

Good to know

  • Comfortable beds
  • Near city centre
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Facing the American Museum of Natural History and a half-block from Central Park, the smoke-free Excelsior Hotel on West 81st Street offers a French-country ambience of dark woods, gilt, and crystal.

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    Expedia

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Childrens programmes
    • Game room
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,507 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.3 "Great parking, according to 83%."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Food is delicious."
      8.1 "81% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
      7.5 "75% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      5.3 "53% thought the minibar was ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 6.0 "Average value."
      6.1 "61% thought it was adequately priced."
    • 5.3 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.5 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 693 reviews
    • 9.7 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Great parking, according to 82%."
    • 8.3 "Food is delicious."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "52% thought the minibar was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.8 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.2 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 4.1 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 632 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.5 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      5.1 "51% thought the minibar was ok."
    • 6.0 "Average value."
      6.1 "61% thought it was adequately priced."
    • 5.2 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."

    Overall rating

    7.5 Good
    based on 75 reviews
    • 9.9 "Terrific location."
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
    • 6.9 "Vibe was decent."
    • 6.2 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.5 "For only 65%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 105 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 8.4 "Food is delicious."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.8 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.3 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Comfortable beds"
    "Near city centre"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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