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Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

S$ 298+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.1/10 Excellent
based on 1,747 reviews

Review highlights

  • 9.8
  • 7.5
  • 7.5
  • 4.7

Good to know

  • Near city centre
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    With a stay at Excelsior Hotel in New York (Upper West Side), you'll be minutes from American Museum of Natural History and close to Central Park. This hotel is close to Bloomingdale's and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Excelsior Hotel. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Childrens programmes
    • Game room
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,747 reviews
    • 9.8 "Terrific location."
    • 7.5 "Good amenities."
    • 7.5 "Good service."
    • 6.3 "Rooms are ok."
    • 5.7 "Average value."
    • 4.7 "Breakfast is below average."
    • 4.3 "Internet is poor."
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    Overall rating

    8.3 Excellent
    based on 803 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      5.5 "Only 55% thought the shower was ok."
    • 5.5 "Average value."
    • 4.2 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
    • 4.0 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    based on 751 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.3 "Good amenities."
      7.2 "72% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      6.1 "For only 61%, the bathroom was ok."
      6.8 "68% said the view was so-so."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      6.0 "Only 60% thought the shower was ok."
    • 5.6 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 69 reviews
    • 9.8 "Terrific location."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.6 "Vibe was decent."
    • 6.5 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Average value."

    Overall rating

    7.8 Good
    based on 122 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Food is delicious."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Average value."
    • 4.6 "Breakfast is below average."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Near city centre"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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