Overview

The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

S$ 260+

Overall guest ratings

7.9/10 Good
based on 1,318 reviews

Review highlights

  • 9.7
  • 9.3
  • 7.1
  • 5.2

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    At East 24th Street and Third Avenue, this hotel is in a business district where students from Baruch College and School of Visual Arts mingle.

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    Expedia

    AMENITIES

    • Facilities for disabled guests
    • Restaurant
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,318 reviews
    • 9.7 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Great parking, according to 91%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.9 "Management was excellent, said 89%."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      9.6 "96% loved the terrace."
      8.8 "88% thought the architecture was beautiful."
      10.0 "Business facilities were excellent, according to 100%."
    • 6.9 "Average value."
      6.1 "61% thought it was adequately priced."
      6.7 "The price was ok for 67%."
    • 5.6 "Internet is average."
      6.1 "61% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
    • 4.2 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 685 reviews
    • 9.8 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.1 "91% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 5.4 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.8 "62% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      4.7 "For 53%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      4.0 "60% found problems with the furniture."
      2.8 "72% had problems with the shower."
      3.4 "66% criticized the small bathroom."
    • 4.0 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.1 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      3.4 "66% criticized the small bathroom."

    Overall rating

    7.9 Good
    based on 276 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.3 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.2 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      3.3 "67% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      3.7 "63% found problems with the furniture."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.7 "73% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    7.3 Good
    based on 92 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 6.6 "Average value."
    • 5.6 "Internet is average."
    • 4.7 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 3.7 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.0 "70% thought it was too noisy."
    View all review categories

    Overall rating

    7.7 Good
    based on 263 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.2 "High value."
    • 5.9 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
      6.5 "65% thought it was adequately priced."
    • 5.8 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.7 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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