Overview

The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

S$ 259+

Overall guest ratings

8.0/10 Good
based on 1,360 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.9
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    At East 24th Street and Third Avenue, this hotel is in a business district where students from Baruch College and School of Visual Arts mingle.

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    Expedia

    AMENITIES

    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 1,360 reviews
    • 9.4 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      8.7 "87% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 6.9 "Average value."
      6.7 "67% thought it was adequately priced."
    • 6.1 "Internet is average."
      6.7 "67% thought it was adequately priced."
      5.7 "57% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      6.7 "For only 67%, the tv was ok."
    • 4.1 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      2.6 "74% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 693 reviews
    • 9.7 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      9.2 "Near to public transport, according to 92%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 6.7 "Average value."
      6.5 "65% thought it was adequately priced."
    • 6.1 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.7 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
      6.5 "65% thought it was adequately priced."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      3.6 "64% complained about the bathroom."
      4.3 "For 57%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
      4.5 "55% had problems with the shower."
      2.8 "72% criticized the small bathroom."
    • 3.8 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      2.8 "72% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 285 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 6.6 "Average value."
      6.4 "64% thought it was adequately priced."
    • 6.0 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.7 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      4.2 "58% had problems with the shower."
      3.9 "61% found problems with the furniture."
    • 4.5 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.2 "78% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    7.3 Good
    based on 136 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Generally very clean."
      7.4 "74% said rooms were clean."
    • 6.9 "Average value."
    • 6.2 "Internet is average."
    • 6.2 "Vibe was decent."
    • 4.6 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.4 "66% complained about the bathroom."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.5 "75% thought it was too noisy."
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    Overall rating

    7.7 Good
    based on 244 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.0 "High value."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
      9.8 "98% loved the terrace."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
      6.9 "69% thought it was adequately priced."
    • 5.4 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 3.7 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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