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The Westin New York Grand Central

212 East 42nd Street, New York, NY 10017, United States
+1 212 490 8900

S$ 234+

Overall guest ratings

8.5/10 Excellent
based on 2,026 reviews

Review highlights

  • 9.6
  • 8.0
  • 7.8
  • 5.3

Nearby

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    About

    Our prime Midtown East location makes it easy to experience Manhattan. Just two blocks from Grand Central Terminal and the United Nations, we're only minutes from other iconic sites such as Bryant Park, Times Square, and Fifth Avenue shopping. Renew your health in our WestinWORKOUT® Fitness Studio, or find a new favorite drink in THE LCL: Bar & Kitchen. Enjoy a meeting of the minds in our meeting space, spanning 15,000 square feet with ample natural light and state-of-the-art technology. Our 774 spacious guest rooms and suites offer refined style and exhilarating city views. Designed with eco-friendly materials, rooms encourage relaxation amid tasteful décor in rich, neutral hues. Sleep deeply in the sumptuous Westin Heavenly® Bed.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,026 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Generally very clean."
      7.7 "77% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
    • 7.5 "Nice rooms."
      7.7 "77% said rooms were clean."
      8.1 "81% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      9.3 "93% thought the view was good."
      7.0 "70% enjoyed the shower."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
      5.0 "The price was ok for 50%."
    • 4.2 "Internet is poor."
      4.3 "57% thought it was overpriced."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 769 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 8.0 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.7 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      9.1 "91% thought the view was good."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.2 "Internet is poor."
      4.0 "60% thought it was overpriced."
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    Overall rating

    8.5 Excellent
    based on 1,033 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      8.6 "86% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      8.6 "Easily accessible by car, said 86%."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 7.0 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      8.3 "83% thought rooms were spacious."
      9.3 "93% thought the view was good."
      7.2 "72% enjoyed the shower."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 4.0 "Internet is poor."
      4.2 "58% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 101 reviews
    • 9.7 "Terrific location."
    • 8.1 "Generally very clean."
    • 8.0 "Great service."
      7.3 "73% said the reception staff was great."
    • 7.7 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 7.6 "Nice rooms."
      8.1 "81% said the beds were comfortable."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.5 "Average value."
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    Overall rating

    8.4 Excellent
    based on 121 reviews
    • 9.7 "Terrific location."
    • 7.9 "High comfort."
      8.4 "84% said the beds were comfortable."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.3 "Nice rooms."
      8.4 "84% said the beds were comfortable."
    • 4.9 "Value below average."
    • 3.6 "Internet is poor."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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