Overview

Hotel Okura Niigata
Best WiFi

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

S$ 71+

Overall guest ratings

8.3/10 Excellent
based on 1,163 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.1
  • 4.5

Good to know

  • Professional service
  • Great view

Nearby

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    About

    Enjoy your visit to Niigata with a stay at Hotel Okura Niigata. You can indulge in facials or aromatherapy, and Toh-Ka-Lin, one of 6 restaurants, serves Chinese cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,163 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.4 "84% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 8.6 "Breakfast is good."
    • 8.1 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      7.3 "City centre within easy reach, said 73%."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.4 "For 54%, maintenance was acceptable."
    • 4.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    based on 244 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.0 "Nice rooms."
      5.8 "Only 58% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Bad amenities."
      3.9 "61% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    based on 220 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 8.1 "Location is great."
      8.7 "87% liked the proximity to sightseeing."
    • 7.4 "Nice rooms."
      9.8 "98% thought the view was good."
      7.3 "73% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.3 Excellent
    based on 267 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."

    Overall rating

    8.5 Excellent
    based on 430 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.1 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      7.5 "75% thought rooms were spacious."
      9.8 "98% thought the view was good."
      7.3 "73% said the beds were comfortable."
      7.4 "74% liked the big bathroom."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Great view"
    data provided by TrustYou

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