Overview

Sheraton Norfolk Waterside Hotel

777 Waterside Drive, Norfolk, VA 23510, United States
+1 757 622 6664

S$ 161+

Overall guest ratings

7.7/10 Good
based on 975 reviews

Review highlights

  • 8.2
  • 7.6
  • 4.5
  • 4.2

Good to know

  • Wonderful sightseeing
  • Great view

Nearby

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    About

    From Norfolk's only waterfront hotel, enjoy a harbor cruise on the river or a leisurely walk along Waterside Market Place. World-class museums, galleries, performing arts, and other attractions dot the city's downtown waterfront, just minutes away. Find comfort in our lovely waterside setting, renewed with a multi-million dollar upgrade. Computer workstations, located in the lobby, make it easy to stay productive while traveling. We offer 35,000 square feet of renovated exterior and interior meeting space. Our 468 guest rooms and nine suites offer fresh and classic appeal plus great comfort. Some feature private balconies with waterfront views, and all include the Sheraton Signature Sleep Experience and High Speed Internet Access.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 975 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.9 "79% were impressed by the valet service."
      7.7 "77% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.6 "Good location."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to shopping."
    • 6.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.6 "Only 56% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
      6.7 "Only 67% thought the air conditioning was adequate."
      5.0 "Only 50% thought the shower was ok."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Value below average."
      3.7 "63% said the breakfast was too expensive."
      4.0 "60% thought it was overpriced."
    • 4.2 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 546 reviews
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.1 "Good location."
      7.6 "76% liked the proximity to sightseeing."
    • 5.7 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.2 "Only 52% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 4.7 "Value below average."
    • 4.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    6.8 Good
    based on 214 reviews
    • 7.6 "Good service."
    • 7.4 "Good location."
    • 5.5 "Average cleanliness."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% said rooms were big enough."
    • 4.5 "Value below average."
      4.0 "60% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 136 reviews
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.2 "Food is average."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."

    Overall rating

    8.8 Excellent
    based on 78 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 4.2 "Pool is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    friendly staff
    harbor view
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    waterside
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    expensive and inconvenient
    norfolk
    location was great
    nice hotel
    club level
    short walk
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    great location
    fridge or microwave
    location in downtown
    free internet access
    nearby garage
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