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Grand Park Otaru
Top City Hotel

11-3 Chikko, Otaru 047-0008, Japan
+81 134 213 111

S$ 79+

Overall guest ratings

8.3/10 Excellent
based on 3,807 reviews

Review highlights

  • 8.5
  • 8.3
  • 8.2
  • 5.8

Nearby

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    About

    With a stay at Grand Park Otaru in Otaru, you'll be minutes from Asarigawa Onsen and Ishihara Yujiro Memorial Museum. This 4-star hotel is within close proximity of Shin Nihonkai Ferry and Otaru Music Box Museum.

    Rooms

    Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 3,807 reviews
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.5 "75% liked the big bathroom."
    • 8.3 "Rooms are great."
      9.7 "97% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.7 "77% said rooms were clean."
      7.5 "75% liked the big bathroom."
      8.1 "81% enjoyed the furniture."
    • 8.2 "Breakfast is good."
    • 8.1 "Location is great."
      9.1 "91% liked the proximity to shopping."
      8.4 "84% thought it was easy to get to the train station."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.9 "89% said the booking process went smoothly."
      10.0 "Management was excellent, said 100%."
    • 5.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 2.4 "Disappointing wellness & sports facilities."
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    Overall rating

    8.3 Excellent
    based on 1,484 reviews
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.6 "Rooms are great."
      9.8 "98% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said rooms were clean."
    • 8.2 "Location is great."
      9.5 "95% liked the proximity to shopping."
      8.6 "86% thought it was easy to get to the train station."
      8.0 "Easily accessible by car, said 80%."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.2 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 2.5 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 1,827 reviews
    • 8.5 "Location is great."
      9.2 "92% liked the proximity to shopping."
      8.8 "88% thought it was easy to get to the train station."
      8.2 "Easily accessible by car, said 82%."
      9.0 "Near to public transport, according to 90%."
    • 8.3 "Breakfast is good."
    • 8.0 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.1 "71% liked the big bathroom."
    • 8.0 "Rooms are great."
      9.6 "96% thought the view was good."
      9.1 "91% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      7.1 "71% liked the big bathroom."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.4 "74% were happy with the shuttle service."
    • 5.2 "Internet is average."
    • 2.5 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 38 reviews
    • 8.6 "Rooms are great."
    • 8.2 "Location is great."
    • 8.0 "Great service."

    Overall rating

    8.3 Excellent
    based on 456 reviews
    • 8.9 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.6 "86% thought the service was very professional."
    • 7.5 "Good location."
      9.0 "90% liked the proximity to shopping."
      7.7 "77% thought it was easy to get to the train station."
      8.1 "Easily accessible by car, said 81%."
    • 7.4 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.6 "96% thought the view was good."
      7.3 "73% said rooms were clean."
      7.8 "78% liked the big bathroom."
    • 6.9 "Average value."
    • 2.0 "Disappointing wellness & sports facilities."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews


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