Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Cacao

Quinta Av. Entre Calle 30 y 32, 77710 Playa del Carmen, QR, Mexico
+52 984 206 4199

Call

+52 984 206 4199
Tue 6-12 Check in
Wed 7-12 Check out

Overall guest ratings

9.1/10 Excellent
based on 295 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.7
  • 5.8

Good to know

  • Nice building
  • Stylish Hotel
  • Beautiful architecture
  • Modern Hotel

Nearby

    show all

    About

    With a stay at Cacao, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and Quinta Alegria. This 4-star hotel is within close proximity of Central Square and Pier Navega. Make yourself at home in one of the 60 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby, fees may apply.

    Less More EasyToBook.com
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 295 reviews
    • 9.8 "Excellent amenities."
    • 9.5 "Terrific location."
    • 9.3 "Perfectly clean."
    • 8.8 "Vibe was good."
    • 8.2 "Great service."
    • 6.7 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.0 "Sufficient wellness & sports facilities."
    • 1.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 259 reviews
    • 9.8 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      9.0 "90% loved the terrace."
    • 9.4 "Perfectly clean."
    • 9.4 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Vibe was good."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
    • 6.7 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 2.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 26 reviews
    • 9.9 "Excellent amenities."
      9.9 "99% thought the building was wonderful."
    • 9.5 "Terrific location."
    • 8.9 "Vibe was good."
    • 8.0 "Great service."
    • 7.1 "Nice rooms."
    • 6.9 "Food is average."

    Overall rating

    8.7 Excellent
    based on 8 reviews
    • 7.6 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Stylish Hotel"
    "Beautiful architecture"
    "Modern Hotel"
    data provided by TrustYou

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close