Overview

Hotel Casa Ticul

5th Av Between 38 And 40th Street, 77710 Playa del Carmen, QR, Mexico
+52 984 267 3501

S$ 100+

Overall guest ratings

8.7/10 Excellent
based on 655 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.3
  • 4.5

Good to know

  • Nice building
  • Professional service
  • Friendly service
  • Beach nearby

Nearby

    show all

    About

    Placing you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, Hotel Casa Ticul offers an airport shuttle (available 24 hours) for MXN 2160 per vehicle. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the coffee shop/café. Nice touches like bathrobes, slippers, and Select Comfort beds with premium linens are offered up in all rooms.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Adults only
    • Room service
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 655 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 9.0 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      8.8 "88% enjoyed the restaurants & bars nearby."
      7.8 "78% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      7.0 "70% thought rooms were spacious."
      6.5 "Only 65% thought the shower was ok."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    based on 596 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 9.0 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      8.4 "84% enjoyed the restaurants & bars nearby."
      8.0 "80% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% thought the shower was ok."
    • 4.2 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 19 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.1 "Breakfast is good."

    Overall rating

    8.7 Excellent
    based on 39 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 7.6 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 6.5 "Rooms are ok."
    • 6.5 "Average comfort."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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