Overview

Hard Rock Hotel Riviera Maya

KM. 72 Carretera Cancun, 77701 Puerto Aventuras, QR, Mexico
+52 984 875 1130

S$ 527+

Overall guest ratings

9.2/10 Excellent
based on 722 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.3
  • 6.9

Good to know

  • Friendly atmosphere
  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Hard Rock Hotel Riviera Maya - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 15-minute drive of Xpu-ha Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. The Market, one of 9 restaurants, serves international cuisine and is open for breakfast and dinner. 7 bars/lounges and a nightclub are other highlights at this luxurious resort, and rooms offer upscale touches like private spa tubs and jetted tubs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 722 reviews
    • 10.0 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      7.8 "78% thought the service was very professional."
      7.1 "71% were happy with the room service."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.9 "Amenities are good."
      9.4 "94% thought the building was wonderful."
      7.1 "71% found the grounds to be nice."
    • 8.5 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 6.9 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
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    Overall rating

    9.0 Excellent
    based on 418 reviews
    • 8.9 "Great service."
    • 8.0 "Food is delicious."

    Overall rating

    8.7 Excellent
    based on 303 reviews
    • 9.4 "World class service."
    • 8.5 "Food is delicious."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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