Great location, good breakfast, friendly and competent staff.
3 stars
Hacienda Puno
Photos of Hacienda Puno
Overview
Lakefront hotel with free breakfast and a 24-hour front desk A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room. Hacienda Puno offers 64 accommodations with safes and hair dryers. Beds feature memory foam mattresses. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Amenities at Hacienda Puno
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
General
- Family rooms
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Things to do
- Gift shop
Reviews of Hacienda Puno
8.5
Very good
2187 verified ratings
Wonderful
1224
Very good
492
Good
283
Okay
81
Fair
66
Mediocre
12
Poor
29
Summary of reviews
Guests say
Guests generally loved the hotel's great location, which is close to many attractions and restaurants. The staff received high praise for their helpfulness and friendliness. However, there were some concerns regarding cleanliness, particularly with bathroom odors and room conditions. Overall, the hotel offers a good experience but could improve on maintaining cleanliness.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
263 reviews
8.3 out of 10
5 reviews
All reviews
Pros (+) Great Location next to all the restaurants Helpful Staff Wonderful breakfast
Cons (-) Rooms were cool and needed a long time to warm up with electric wall heater
Pros (+) Next to Plaza De Armas, many restaurants. Hotel itself has restaurant, which seems to be decent, at least breakfast was fantastic. Staff is friendly and helpful.
Cons (-) Really nothing to complain about. Keep up a good work.
Pros (+) Hot water
Cons (-) too Noise.maybe the hotel refurbish. Wake up 6Am everyday.we stay here for 3 days.cant sleep well~
Pros (+) Centrally located near plaza del armes Staff is helpful Heater in room
Cons (-) hot water was a little spotty
Location
Jr. Deustua 297, Puno 0
What's nearby
- Puno Plaza de Armas186 m
- Puno Cathedral269 m
- Titicaca National Reservation6 km
- Sillustani19.3 km
- Taquile Island37.4 km
Policies
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hacienda Puno
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hacienda Puno
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See most recommended stays in PunoGood to know
Value for money | 8.8 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Juliaca |
Distance to airport | 43.7 km |