Overview

Grand Gateway Hotel

1721 North Lacrosse Street, Rapid City, SD 57701, United States
+1 605 342 1300

S$ 55+

Overall guest ratings

7.9/10 Good
based on 2,431 reviews

Review highlights

  • 9.0
  • 8.6
  • 7.1
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    Location. This Rapid City hotel is within two miles of the The Journey Museum and Gardens and the South Dakota School of Mines and Technology.

    Hotel Features. Grand Gateway Hotel has an indoor pool, a waterslide, a spa tub, and a fitness facility. Business amenities include complimentary wireless Internet access and meeting rooms for small groups. Grand Gateway Hotel has a restaurant and a bar/lounge. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include hair dryers, coffee/tea makers, and free local calls. Guestrooms have cable television with premium TV channels and HBO. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Facilities for disabled guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Express check out
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 2,431 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
    • 8.6 "Pool is good."
      8.2 "Clean pool, said 82%."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.5 "Management was excellent, said 75%."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% thought the shower was ok."
      6.5 "65% thought the minibar was ok."
      5.0 "For only 50%, the tv was ok."
      6.7 "67% said the view was so-so."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    based on 875 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Pool is good."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% thought the shower was ok."
      6.7 "67% thought the minibar was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 1,409 reviews
    • 8.8 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
      8.3 "Clean pool, said 83%."
    • 6.6 "Service is ok."
      6.2 "Housekeeping was ok, according to 62%."
      5.8 "Only 58% thought the service was professional."
    • 5.4 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      4.8 "52% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    based on 24 reviews
    • 7.0 "Good service."
    • 5.9 "Rooms are ok."
    • 5.2 "Average cleanliness."

    Overall rating

    8.0 Good
    based on 121 reviews
    • 8.8 "Pool is good."
    • 8.7 "Location is great."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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