Overview

Hilton Richmond Hotel & Spa/Short Pump
Top Business Hotel

12042 West Broad Street, Richmond, VA 23233, United States
+1 804 364 3600

S$ 216+

Overall guest ratings

8.8/10 Excellent
based on 327 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.3
  • 6.4

Good to know

  • Friendly service
  • Clean hotel facilities
  • Clean rooms
  • Great shopping

Nearby

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    About

    The Hilton Richmond Hotel & Spa/Short Pump in Virginia is nestled in the prominent Short Pump area. Featuring 254 rooms & suites, 22,000 square feet of flexible meeting space, day spa and Shula's American Steak House, guests will be treated to the best options in Richmond. The hotel is located just off Broad Street & Interstate 64 approximately 20 minutes from Richmond International Airport. Next door, the exclusive Short Pump Town Center features an upscale selection of options for shopping, movie theaters and dining. Businesses in the Short Pump & Downtown Richmond areas will enjoy the hotel's location with easy access from the hotels front door. Each of our 254 guestrooms and suites at the Hilton hotel in Richmond, VA are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package, guests will find a comfortable home away from home. The hotel staff is pleased to host conferences capable of from 10 to 1,300 people in our brand new conference center featuring a 10,500 square foot ballroom, numerous breakout rooms and private dining rooms. The talented Food & Beverage team will amaze our guests with their delightful creations. Shula's American Steak House is themed after 1972's Undefeated Miami Dolphins and their "Perfect Season" - the only team in NFL history to finish a season 17 - 0. The menus are hand painted on official NFL game footballs and signed by Coach himself. At Shula's Steak Houses, one of the featured entrees is the 48-ounce Porterhouse. Those who finish it join Shula's 48-Ounce Club, which currently has more than 26,000 members. We invite you to enjoy an undefeated dining experience at Shula's Steak House, where we only offer the best beef money can buy, The SHULA CUT. While staying at the Hilton Richmond Hotel & Spa, make sure to allow for pampering time to enjoy our relaxing spa. Featuring an upscale product line and skilled staff, you’ll have a variety of options for your personal care treatment. Aura Spa and Salon will cater to guests in the contemporary space featuring stylish spa furnishings, a comprehensive menu of sophisticated spa services and an innovative chromatherapy inspired relaxation lounge. Services available include Massage, Manicure, Pedicure, Facials, Body Wraps and Scrubs, Couples Treatments, Hair Care, Make-Up Application and Waxing.

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Spa
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 327 reviews
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      7.5 "Business facilities were excellent, according to 75%."
      10.0 "100% enjoyed the lobby entrance."
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Rooms are great."
      9.7 "97% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      8.3 "83% enjoyed the shower."
      10.0 "100% thought rooms were spacious."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
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    Overall rating

    9.0 Excellent
    based on 196 reviews
    • 9.7 "Perfectly clean."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.7 "Food is delicious."
    • 7.8 "Nice rooms."

    Overall rating

    7.9 Good
    based on 130 reviews
    • 8.8 "Great service."
    • 8.3 "Location is great."
    • 7.8 "Nice rooms."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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