We enjoyed our stay and liked that the staff tried to accommodate our room location request.
3 stars
SpringHill Suites by Marriott Chicago O'Hare
Photos of SpringHill Suites by Marriott Chicago O'Hare
Overview
Situated within walking distance of Cumberland Railway Station, SpringHill Suites Chicago O'Hare provides guests with a convenient base while in Chicago. It has a gym, as well as a sauna, outdoor tennis courts and an indoor pool.
There are a variety of facilities available to those staying at Chicago SpringHill Suites, such as a beauty centre, valet parking and an express check-in and check-out feature. It offers child-minding services, a currency exchange and a reception that is available 24 hours a day.
The hotel's rooms are comfortable and provide a kitchenette that is equipped with a microwave and a refrigerator. They all offer a mini bar, a spa bath and movies-on-demand. Those traveling as a family or in a group can enjoy connecting rooms that are suitably furnished.
Guests staying at SpringHill Suites can sit down to a unique dining experience at the in-house restaurant, conveniently located for those who want to stay close by when looking for a bite to eat. Those looking for after-dinner entertainment can visit the on-site casino.
O'Hare International Airport is a 5-minute drive from SpringHill Suites Chicago O'Hare. The hotel's multilingual staff will ensure that every traveller has a comfortable stay.
Latest deals for SpringHill Suites by Marriott Chicago O'Hare
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at SpringHill Suites by Marriott Chicago O'Hare
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Kitchen
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining table
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Indoor pool
- Sauna
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Terrace/Patio
Reviews of SpringHill Suites by Marriott Chicago O'Hare
8.1
Very good
1425 verified ratings
Wonderful
666
Very good
274
Good
212
Okay
87
Fair
64
Mediocre
38
Poor
83
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the complimentary amenities like breakfast and wifi. However, many reviews highlighted significant issues with the service, particularly the staff's lack of helpfulness and responsiveness to problems. The breakfast quality was also a common point of dissatisfaction.AI-generated from customer reviews
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Score by provider
8.1 out of 10
877 reviews
8 out of 10
93 reviews
9.5 out of 10
8 reviews
8 out of 10
8 reviews
All reviews
Pros (+) Close to airport
Cons (-) Giant party raged until we left at 4 am making sleep nearly impossible and the hotel did nothing. There were dozens of people in and out of room and people making out in the halls.
Cons (-) It was mediocre
Pros (+) This hotel is close to my regional office and I stay here about 4-5 times a year. First, the staff is very friendly. I also love the room size and QUIET heating/cooling with a regular thermostat. I don't like the units that are built in to the wall and noisy. You stil have three fan settings on the thermostat so you can turn it up if you need some white noise. The continental breakfast isn't outst...
Cons (-) Parking is free. But often the lot is quite full and the only available spots are in the far end of the lot in an overflow area. However, this is a minor complaint. It's still a minute walk to the front door.
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Pros (+) Took my family of 5 here to stay, everything was great
Pros (+) The room was nice enough..beds were comfortable but the management staff needs a complete recourse in customer service
Cons (-) The staff was horrible.. We were booked for two nights three days..our first day in we returned to our room to find that our belongings had been went through an that outr money was missing.. We informed the manger on duty who stated that he was unable to help us or even willing to speak to us on the subject that we would have to call the police..to make a long story short..after a long 24hrs of ph...
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Pros (+) The staff was so friendly and welcoming, even my teenage daughter commented on how nice everyone was.
Pros (+) The penthouse was beautiful. Close to the blue line.
Cons (-) The pool was warm
Location
8101 West Higgins Road, Chicago, IL 60631
What's nearby
- Wrigley Field15.1 km
- Lincoln Park17 km
- Harpo Studios18.6 km
- River North19 km
- Michigan Avenue19.8 km
- Magnificent Mile19.8 km
- Museum of Contemporary Art19.9 km
- Willis Tower20 km
- Chicago Theater20.1 km
- Michigan Avenue Bridge20.2 km
- Chicago Board of Trade Building20.3 km
- Millennium Park20.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SpringHill Suites by Marriott Chicago O'Hare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 20.8 km |
Nearest airport | Chicago O'Hare Intl |
Distance to airport | 6.1 km |