Pros (+) Reception was great Samantha was excellent
Cons (-) Nothing
3 stars
Holiday Inn Chicago O'hare Area
5615 North Cumberland Avenue, Rosemont, IL 60631, United States
Rosemont, IL
See location+1 773 693 5800Photos of Holiday Inn Chicago O'hare Area
Overview
Located within walking distance of Cumberland Railway Station, Holiday Inn O'Hare Area provides guests with a convenient base when visiting Chicago. It also provides an express check-in and check-out feature, a 24-hour reception and an outdoor pool.
There are a range of amenities available to those staying at the hotel, such as a car rental desk, an airport shuttle and meeting facilities. Additionally, the multilingual staff are on hand to provide local information.
Holiday Inn O'Hare Area has 244 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. Also included are a refrigerator, wireless internet access and a mini bar.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close by for a meal.
O'Hare International Airport is within a 30-minute car ride of Holiday Inn O'Hare Area, as are Chicago Loop, Millennium Park and the Art Institute of Chicago. Grant Park is a brief car trip from the property.
Latest deals for Holiday Inn Chicago O'hare Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Holiday Inn Chicago O'hare Area
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Lowered sink
General
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Things to do
- Gift shop
Fitness
- Fitness centre
Pool
- Pool
Reviews of Holiday Inn Chicago O'hare Area
7.4
Good
1654 verified ratings
Wonderful
596
Very good
283
Good
210
Okay
133
Fair
127
Mediocre
92
Poor
212
Summary of reviews
Guests say
Guests have highlighted significant issues with cleanliness and service at the hotel, with many reviews mentioning dirty rooms and unhelpful front desk staff. However, some guests appreciated the comfortable beds and the location's convenience to the airport and local activities.AI-generated from customer reviews
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Score by provider
7.8 out of 10
544 reviews
6.9 out of 10
556 reviews
8 out of 10
16 reviews
7.1 out of 10
6 reviews
All reviews
Pros (+) Clean and comfortable hotel room, friendly reception and good facilities. Free shuttle from airport helped us until we secured our rental car the next day.
Cons (-) Bed was too firm for my liking. Shuttle driver was grumpy. Didn't realize we had to pay for breakfast so I was surprised at the $40 bill for 3 people.
Pros (+) Nothing
Cons (-) Hotel was not clean my room was very dirty and dusty and out dated. The carpet had a Oder we found food in the hall way. It look like there was illegal activity going on. I will never stay at this hotel again also very poorly managed. I only stayed at this hotel for 7hr. I complain for 1hr and slept for 6hr then I checkout.
Pros (+) Needed a little bit of TLC there wasn't a lot of trash but there where some trash in between the bushes and the stones.
Cons (-) Pool area could use some shade get some umbrellas to be able to enjoy a bit of the pool
Cons (-) We booked using hotels.com for a room with two double beds and a separate seating area with a sofa bed. Upon arriving we were told this type of room did not exist at the hotel. We were given a two double bed accommodation with no separate seating area, no sofa, and no rollaway bed. I advise to never book at hotels.com since the "best they could do" was give only a partial refund even though they w...
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Pros (+) Parking included
Cons (-) Hot in hallways
Location
5615 North Cumberland Avenue, Rosemont, IL 60631
What's nearby
- Hyatt Regency O'Hare1.9 km
- Donald E. Stephens Convention Center2.1 km
- The Westin O'Hare2.3 km
- Rosemont Theatre2.4 km
- MB Financial Park2.6 km
- Fashion Outlets of Chicago2.7 km
- Rivers Casino2.9 km
- OLC Education & Conference Center3.8 km
- Wolff's Flea Market5 km
- Allstate Arena5 km
- Des Plaines History Center7.7 km
- Des Plaines Public Library7.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Chicago O'hare Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city centre | 3.0 km |
Nearest airport | Chicago O'Hare Intl |
Distance to airport | 5.7 km |