Overview

Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua 8040, New Zealand
+64 7348 0199

S$ 136+

Overall guest ratings

7.0/10 Good
based on 535 reviews

Review highlights

  • 9.2
  • 7.5
  • 5.0
  • 4.4

Good to know

  • Comfortable beds

Nearby

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    About

    Located just 5 minutes stroll to Rotorua Golf Club and 4 blocks to the city centre, Polynesian Spa and Lake Rotorua .Visit our website for our Best Rate Guarantee.

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    Copthorne Hotel Rotorua

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 535 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.5 "95% were happy with the room service."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Internet is average."
      6.9 "69% thought it was adequately priced."
    • 4.4 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
      1.3 "87% had problems with the shower."
      0.3 "97% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
      2.8 "72% were disappointed with the minibar."
      0.0 "100% said the bathroom was dirty."
    • 3.5 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 1.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      0.8 "92% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 176 reviews
    • 9.1 "Terrific location."
    • 7.6 "Good bar."
    • 7.1 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.2 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 3.6 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 342 reviews
    • 9.2 "Terrific location."
    • 9.1 "Excellent pool."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 7.7 "High value."
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.9 "Not very clean."
      2.7 "73% thought it was rather dirty."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
      1.5 "85% had problems with the shower."
      0.2 "98% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 16 reviews
    • 7.8 "Good service."
    • 6.9 "Average comfort."
    • 4.7 "Rooms are not good."
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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