Value for money
Distance to city centre
Distance to airport
|"Also great friendly staff!"||(in 238 reviews)|
|"Excellent hotel in downtown San Franciso."||(in 25 reviews)|
|"Clean and super comfortable room."||(in 228 reviews)|
|"homeless people using mens' room"||(in 10 reviews)|
|"No early checkin around 11am"||(in 8 reviews)|
|"We had to pay extra for the gym and pool, very disappointing - $25!"||(in 32 reviews)|
|great location||in 596 reviews|
|staff was very friendly||in 535 reviews|
|nice room||in 513 reviews|
|nice hotel||in 383 reviews|
|use the pool||in 229 reviews|
|room service||in 182 reviews|
|excellent service||in 158 reviews|
|san francisco||in 147 reviews|
|expensive parking||in 97 reviews|
|great view||in 84 reviews|
|comfortable bed||in 61 reviews|
|extra charge||in 51 reviews|
|close to union square||in 35 reviews|
|nikko||in 35 reviews|
|early check||in 28 reviews|
|homeless people||in 26 reviews|
|steam room||in 16 reviews|
|great staff||in 3 reviews|
|best hotel||in 2 reviews|
|spacious room||in 2 reviews|
|clean the room||in 1 review|
|close to town||in 1 review|
|florence||in 1 review|
|lovely hotel||in 1 review|
|recommend the hotel||in 1 review|
The location the room very clean and quiet. We will be using this hotel again.
Don’t charge for everything extra. Gym, water, garage, etc.
Staff at reception. Layout of the lobby. Room layout. No mirror. small room.
Good hotel, terrible food
The location of the hotel is good for getting around
The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other... The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.
very friendly, helpful staff. Great Union Square location
Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.
Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
Great clean hotel. Great location!!!
Very clean and walking distance to a lot.
Staff themselves professional and very helpful. Great location.
Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
Ideal for business travel
I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
The neighborhood is not my favorite but it’s very convenient
Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
Great hotel, perfect location
Location is perfect, with easy access to public transport, taxi/Uber/Lyft. Cleanliness. The best gym I've ever seen in a hotel. New and functional equipment.
That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
Location, friendly staff
Thin walls, cold pool
The room on the 23rd floor that included breakfast.
Overall the staff could have been more customer friendly. The seating process for Thanksgiving dinner was very disorganized although we made reservations several days before. The Anzu staff had difficultly accommodating the number of diners. It was extremely noisy. Club Lounge should vary the appetizers instead of the same each night.
Got a corner room in the tower so the view of S.F. was spectacular. Room was small but very comfortable.
Address of the hotel is misleading to those who drive as there is no entrance at the address. Finding the car entrance took seven block detour.
Staff was immediately attentive to any need; bathroom was large, with a great shower and free-standing sink; room was quiet; view of S.F. was lovely.
Hotel initially lost Booking.com reservation but corrected this when I called to reserve confirmation three weeks ahead and faxed copy of booking.com confirmation. Initial problems with room (phone that didn't work, no blow dryer) very quickly corrected.
We stayed in an Imperial Club Room which was like a suite and means I would expect the comfort and luxury we got for the price we paid. My reviews are totally based on this and obviously if you stayed in a normal room you will have a different experience. Extra things are included when you pay for an Imperial Club Room. We also requested a quiet room if possible so were high up and had no issues with noise (this was based on previous reviews where people had issues with noise).
The shower could have been a bit more powerful but was okay.
Everyone was really helpful
Convenient location, easy access to transport and shopping areas
I was unable to check in until 15.00 hrs. even though I informed the hotel that I arrived after a 10-hour trip to Japan
I like the fact the beds are away from the busy hall.
the decor of the hotel; a little boring
Concierge Club not well serviced during the evening drinks
Great location, beautiful hotel, very comfortable and large rooms.
Located off Union Square, Hotel Nikko San Francisco is an urban hotel that offers comfortable accommodation with over 530 innovative rooms and suites. Each guest room features modern furnishings, including flat-screen TVs, Wi-Fi, and iPhone docking systems. Guests will also be treated to marble-finished bathrooms, dawn comforters, and Subarashi Yume pillow-top beds.
An on-site UPS Business Center provides color copying, printing and binding services, and office supplies for purchase. Guests may also rent a wide variety of cars at this hotel, from standard to European models. Plenty of upscale dining choices are available at Hotel Nikko, with favorites like Kanpai Lounge, Restaurant Anzu, Feinstein's, and Starbucks. Private dining is also available at Restaurant Anzu, with intimate rooms that may seat up to 20 guests.
Known for its glass-enclosed indoor pool, complementary Wi-Fi, the hotel features a 10,000 square-foot health club. In addition, it provides pet-friendly services on request. Other amenities include valet parking, airport shuttle and child care.
Live music and comedy shows may also be available at Feinstein's Nightclub, which seats 140 people. Other nearby amenities and attractions includes the SF Giants AT&T Ballpark, Curran Theatre, Golden Gate Bridge, and Union Square. When in San Francisco, California, guests love to stay at a modern hotel with upscale amenities. Hotel Nikko San Francisco provides all of this and much more, with plenty of scenic views of the Bay Area.
based on 2,308 reviews
Value for money
Policies vary by room type and provider.
If you decide that you would like to host your wedding at the Hotel Nikko San Francisco, there are many amenities for you to choose from, including the option of having a personal wedding planner, set-up for your reception, and a complimentary wedding rehearsal. The on-site catering team will work directly with you to help you create your dream menu, with options consisting of buffet dinners, plated dinners, a customized wedding cake, dessert carts, specialty cocktails, and open bars.
When planning a meeting or workshop at the Hotel Nikko San Francisco, there are several venues for you to choose from, including large ballrooms that offer panoramic views of the city. Audiovisual equipment can be rented directly from the hotel, including items such as projectors, sound systems, access to internet upgrades, and microphones. Stationery products can also be purchased, including flip charts, markers, pens, custom printed posters, and pads of paper.
For guests that plan on staying at the Hotel Nikko San Francisco with their furry friend, you will quickly find that the hotel is particularly pet friendly, as each dog will receive special treats, a comfortable bed, and food and water bowls for free once their owner has checked in. Additionally, if you need to let your pooch stretch its legs and relieve itself, bring them to the pet terrace that contains a dog run and is open every day from 6:00 am to 10:00 pm.
To take the city’s local light rail, head to the Market St & 5th St station that is just a 3min walk from the Hotel Nikko San Francisco and services lines 6, 7, and 9. If you need to take the subway system, the Powell Street Station can be reached on foot within 4min and is convenient for guests trying to grab the Red, Yellow, Green, or Blue lines. To take the bus, walk to the O'Farrell St & Powell St stop that is directly in front of the hotel and is used for lines 38 and 38R.
If you would like to travel as quickly as possible from San Francisco International Airport to the Hotel Nikko San Francisco, you will find that it is best to drive, which will take you approximately 20 to 25min depending on if there is any traffic or not. For those that will be taking an Uber, a normal fare will cost you approximately $30 each way, while a large SUV will be closer to $43. To save money, consider taking public transportation instead, such as the local BART train, which will take you between 30 and 40min. (Prices checked 09/08/19).
Hotel Nikko San Francisco is located at 222 Mason Street in Union Square Area, 0.6 km from the centre of San Francisco. Museum of Modern Art is the closest landmark to Hotel Nikko San Francisco.
Check-in time is 15:00 and check-out time is 11:00 at Hotel Nikko San Francisco.
Yes, Hotel Nikko San Francisco offers free Wi-Fi.
No, Hotel Nikko San Francisco does not offer free parking.
No, Hotel Nikko San Francisco does not offer free airport shuttle service.
Hotel Nikko San Francisco is 18.5 km from San Francisco. Hotel Nikko San Francisco is 18.6 km from Oakland.
Yes, Hotel Nikko San Francisco has a pool on-site.