Overview

Iberostar Grand Hotel Mencey
Top Luxury Hotel

Calle Dr. Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Canarias, Spain
+34 922 609 900

S$ 151+

Overall guest ratings

8.9/10 Excellent
based on 1,790 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.8
  • 6.3

Good to know

  • Professional service
  • Spacious rooms
  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    About

    Location.

    The Iberostar Grand Hotel Mencey is located in Santa Cruz, Tenerife, Spain, in a residential area opposite García Sanabria Park, 1.2 miles (2 kilometers) from Santa Cruz harbor. Tenerife North Airport (TFN) is 6.2 miles (10 kilometers) from the hotel.

    Hotel Features.

    Set in subtropical gardens, the Iberostar Grand Hotel Mencey is a stately colonial-style building decorated in the style of a Canarian country house. The hotel also has a sauna, spa tub (surcharge), steam room, reading room, business center, and a casino. Further amenities include high-speed Internet access, a concierge desk, 14 meeting rooms, and 24-hour room service.

    The hotel restaurant, Los Menceyes, serves regional and international dishes in a semi-formal setting. A buffet breakfast (surcharge) is offered each morning. Drinks, snacks, and light meals are also available from the wood-paneled Ibala Bar.

    For a surcharge, the hotel features a round-trip airport shuttle, garage parking, and childcare service.

    Guestrooms.

    There are 261 air-conditioned guestrooms spread over 4 floors, all with high ceilings, marble floors, and antique-style furniture. Amenities include complimentary wireless Internet access, flat-screen televisions, minibars, bathrobes, and marble bathrooms. Use of connecting/adjoining rooms can be arranged, and baby cots are complimentary.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,790 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Pool is good."
      9.3 "Clean pool, said 93%."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
      9.1 "91% thought the hotel was luxurious."
      9.1 "91% said it was a stylish hotel."
      7.1 "71% enjoyed the lobby entrance."
    • 8.6 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      8.1 "81% thought the architecture was beautiful."
      7.4 "74% loved the terrace."
      7.1 "71% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
    • 6.3 "Beach is so-so."
    • 4.7 "Value below average."
      1.9 "81% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
      1.3 "87% said beverages were too expensive."
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    Overall rating

    8.8 Excellent
    based on 1,217 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Pool is good."
      9.2 "Clean pool, said 92%."
    • 8.9 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      7.9 "79% thought the building was wonderful."
      8.3 "83% thought the architecture was beautiful."
      7.5 "75% loved the terrace."
    • 8.8 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
      8.7 "87% thought, the hotel was modern."
      8.8 "88% thought the hotel was luxurious."
      9.2 "92% said it was a stylish hotel."
    • 5.2 "Average value."

    Overall rating

    8.8 Excellent
    based on 375 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Vibe was good."
      9.3 "93% thought the hotel was luxurious."
      8.6 "86% enjoyed the friendly atmosphere."
    • 8.5 "Pool is good."
    • 8.4 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 5.9 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 196 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Pool is good."
    • 8.6 "Location is great."
    • 8.4 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
    • 8.3 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
      8.9 "89% thought the hotel was luxurious."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.5 "Only 55% thought the furniture was functional."
    • 4.5 "Value below average."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

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