Pros (+) Run down, 1st room smelled musty. Rugs frayed on stairs, staff appeared unhappy.
Cons (-) Room.
3 stars
Hotel Inn Santa Fe
Photos of Hotel Inn Santa Fe
Overview
The Quality Inn Santa Fe is just minutes from the Sangre de Cristo Mountains and only 10 minutes from downtown Santa Fe and the local airport. The hotel is also close to the Convention Center, Canyon Road, the Santa Fe Opera House, and Santa Fe Plaza. Guests can visit the Georgia O’Keeffe Museum and the Santa Fe Southern Railway during their stay, and the Albuquerque International Sunport is just an hour from the hotel.
The Quality Inn Santa Fe offers a seasonal sundeck with a heated outdoor pool for guest enjoyment, as well as complimentary WiFi in all areas of the hotel and complimentary breakfast for all guests. There is an exercise room at this hotel, as well as a business center. The guest rooms at this property include a flat-screen TV with premium cable, in-room coffee maker, refrigerator, and upgraded bathroom with modern amenities. This is an accessible hotel with a number of accessible guest rooms, and the hotel also offers an evening cocktail hour for guests.
This is a pet-friendly hotel that is non-smoking and includes onsite parking for guests. There is also limited truck and bus parking in the surface lot. The hotel provides valet dry cleaning and laundry service, as well as 24-hour front desk services for guest convenience. There are 96 guest rooms at this hotel, spread throughout two floors. Room service is available at this hotel during limited hours, which also has a designated outdoor smoking area for guest comfort.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Inn Santa Fe
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Complimentary breakfast
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Conditioner
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Adapted bath
Services and conveniences
- 24-hour front desk
- Key card access
Parking and transportation
- Free parking
Media and entertainment
- TV
Workspace
- Desk
Dining
- Coffee machine
General
- Carpeted
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Pool
Reviews of Hotel Inn Santa Fe
6.3
Okay
1003 verified ratings
Wonderful
172
Very good
99
Good
157
Okay
105
Fair
136
Mediocre
104
Poor
230
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which was convenient for travel and nearby attractions. However, many reviews highlighted significant issues with cleanliness, stating that rooms were dirty and in need of major renovations. The service was also criticized, with some guests mentioning indifferent staff. Overall, while the hotel has potential due to its location, it requires substantial improvements in cleanliness and service to enhance the guest experience.AI-generated from customer reviews
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Score by provider
6.6 out of 10
55 reviews
6.3 out of 10
1 review
6.1 out of 10
4 reviews
All reviews
Cons (-) Hotel in great location. Pool was being cleaned, looked ok.' Free breakfast- No wi-fi, we were told it was being fixed. We were there 3 days. Shower curtain torn, towels were well worn. Looks like locks had been replaced. We felt safe. We got what we paid for. if your looking for cheap, great place to stay. We would stay again.
Pros (+) The bed was comfortable and the breakfast is not bad. Good amount of breakfast options. Furnishings were in good shape. Morning staff was much friendlier than the girl who checked me in the night before.
Cons (-) The carpets, walls, entry doors need maintaining. The a/c didn't work well and room was really warm when I arrived. The carpeting was old and horrendous brown and yellow plaid. Building is worn down. The side entry doors do not seems secure. There is not enough lighting in the parking garage. A lot of peddlers and unsavory characters roaming in the area. I didn't feel safe taking the dog out for n...
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Pros (+) In room coffee maker and frig. Breakfast room was better then I expected. Also free premium TV channels.
Cons (-) Hotel under construction and tended to be noisy during the day. Out dated heating system controls tended to be a little too warm even on the lowest setting. But not that bad.
Pros (+) Breakfast was very good. Room and bath were good. Price was great.
Pros (+) Staff was great. Hotel located near a lot of major stores and restaurants.
Cons (-) Hallways were dimly lit and creepy, there were 6 buckets full of dirty water in the hallway due to a ceiling leak, beverage vending machines were stocked incorrectly and no refund available, dead bolt was broken, felt unsafe the whole night. Lamp shade in my room was torn, in fact everything was in need of repair/replacement. I can't believe I can't get a refund for checking out early. This is har...
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Location
3011 Cerrillos Road, Santa Fe, NM 87507
What's nearby
- The Screen1.6 km
- Site Santa Fe5 km
- New Mexico State Capitol5.8 km
- San Miguel Mission6 km
- Lensic Theater6 km
- Wheelwright Museum of the American Indian6.1 km
- Loretto Chapel6.2 km
- Museum of International Folk Art6.2 km
- Santa Fe Plaza6.2 km
- Historic District6.2 km
- New Mexico Museum of Art6.2 km
- Palace of the Governors6.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Inn Santa Fe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Inn Santa Fe
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See most recommended stays in Santa FeGood to know
Value for money | 7.2 |
|---|---|
Distance to city centre | 6.2 km |
Nearest airport | Santa Fe |
Distance to airport | 9.6 km |