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Empress Hotel Sepang

Jalan ST1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang 43900, Malaysia
+60 387 067 777

S$ 42+

Overall guest ratings

6.3/10 Good
based on 1,218 reviews

Review highlights

  • 7.5
  • 7.2
  • 4.5
  • 4.1

Good to know

  • Professional service
  • Good access to airport

Nearby

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    About

    When you stay at Empress Hotel Sepang, you'll be within a 15-minute drive of Sepang International Circuit. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Angsana Coffee House, which serves international cuisine and is open for breakfast, lunch, and dinner.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Storage available
    • Facilities for disabled guests
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    based on 1,218 reviews
    • 7.5 "Good location."
      8.8 "Good access to the airport, said 88%."
      8.7 "87% liked the proximity to shopping."
    • 7.2 "High value."
    • 7.1 "Good breakfast."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 4.5 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      3.0 "Air conditioning was criticized by 70%."
      0.0 "For 100%, the rooms looked old."
      4.7 "53% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      1.4 "86% thought the tv was sub-standard."
    • 1.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    based on 499 reviews
    • 7.2 "High value."
    • 7.2 "Good service."
    • 7.2 "Good location."
      8.7 "Good access to the airport, said 87%."
    • 7.0 "Good breakfast."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      3.5 "Air conditioning was criticized by 65%."
      3.5 "65% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      4.6 "54% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
    • 1.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.2 Good
    based on 353 reviews
    • 7.6 "Good breakfast."
    • 7.4 "Good location."
      8.9 "Good access to the airport, said 89%."
    • 7.3 "High value."
    • 6.8 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      2.2 "78% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
    • 1.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."

    Overall rating

    5.8 OK
    based on 60 reviews
    • 7.7 "Good location."
      8.8 "Good access to the airport, said 88%."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.4 "High value."
    • 4.2 "Rooms are not good."

    Overall rating

    6.3 Good
    based on 304 reviews
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.1 "Good location."
      8.3 "Good access to the airport, said 83%."
    • 6.9 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      3.2 "Air conditioning was criticized by 68%."
      2.2 "78% complained about the bathroom."
    • 1.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Good to know
    "Professional service"
    "Good access to airport"
    data provided by TrustYou

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