Overview

Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
+65 6778 6788

S$ 106+

Overall guest ratings

6.7/10 Good
based on 362 reviews

Review highlights

  • 8.8
  • 8.3
  • 8.1
  • 5.0

Good to know

  • Close to public transport
  • Friendly service
  • Great shopping

Nearby

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    About

    When you stay at Santa Grand Hotel West Coast, you'll be within a 15-minute drive of National Orchid Garden and Chinatown Heritage Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. All rooms feature flat-screen TVs and free WiFi.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Outdoor pool
    • Restaurant
    • Safe
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 362 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 8.1 "Location is great."
      8.6 "Near to public transport, according to 86%."
      10.0 "100% liked the proximity to shopping."
      7.1 "71% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 7.0 "Internet works."
    • 6.5 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.4 "56% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.3 "67% criticized the small bathroom."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    6.3 Good
    based on 101 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Average value."
    • 3.1 "Awful rooms."
      0.9 "91% said rooms were small."
    • 2.4 "Quite uncomfortable."
      0.9 "91% said rooms were small."
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    Overall rating

    6.8 Good
    based on 54 reviews
    • 8.4 "Great service."
    • 7.8 "Good location."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      2.8 "72% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.0 Good
    based on 104 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."

    Overall rating

    6.2 Good
    based on 101 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 5.5 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.0 "Breakfast is mediocre."
    • 2.9 "Awful rooms."
      0.9 "91% said rooms were small."
    • 2.1 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    Good to know
    "Close to public transport"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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