Studio M Hotel

The staffs and food at Memo cafe were nice.

The staffs were so rude and unreasonable. We book two rooms, one for two and another for three persons. They only gave 2 pillows and one duvet per room. We asked for more just for the room with three and they wouldn't give us more pillows or blanket or duvet. They said there was a full booking so they didnt have any spare. We were too tired so we waited until the next morning to argue with them again since we booked for two nights and sleeping with towels were ridicurous. They still wouldn't give up. So we went to the front desk and argued for like 30minutes more. They offered bed sheets. Yes, bed sheets to use as blanket and pillows. We were so pissed after a long arguement. We asked for manager. The manager also wouldn't give us just one more pillow and blanket. We were stood there to block the whole damn line until they decided to give us what we requested, which took like another 20 minuites. Please note that we did pay extra for the room with 3 persons and the room is specifically sold for 3 persons on booking. The facility almost seem smart. But the truth is its just dangerous. The stair was super slippery. The lavatory (yes lavatory not toilet. I don't know how they got 4 stars) was stinky and super tiny. If anyone asked me about tips on travelling to Singapore, first thing I would tell them is to not stay at Studio M ever. I won't even for free.

Location and near to night clubs

Service staff is not smiling and the service they are giving is not u to the standard bad customer service experience. They can’t even understand simple english and i need to repeat room number