The induction process of this hotel is all around the customer
Awful housekeeping services ruined my stay
I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.
From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.
Very friendly staff
The lift was a bit slow
Location was great the bed was comfy and very nice
Good, not great, value
-Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean
- Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.
Located in the heart of Singapore, Swissotel The Stamford offers the finest in Swiss hospitality with 1,252 guestrooms, gastronomy at 13 restaurants and bars, including the SKAI Complex, meeting solutions at the 100,000 sq. ft. Raffles City Convention Centre and rejuvenation at Willow Stream Spa. As one of the tallest hotels in Southeast Asia, we offer awe-inspiring views of Singapore iconic skyline at an impressive height of 226 meters.
Based on 20,174 reviews
Value for money
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