Good to know
|Distance to city centre||6.1 km|
|Distance to airport||1.2 km|
|"Clean and tidy,helpful staff.Nice breakfast"||(in 184 reviews)|
|"Nice hotel near the airport."||(in 12 reviews)|
|"Great location right next to airport."||(in 519 reviews)|
|"Very basic facilities and small room."||(in 57 reviews)|
|"No complementary coffee or water."||(in 27 reviews)|
Time of year
Show reviews that mention
|close to the airport||in 701 reviews|
|early breakfast||in 113 reviews|
|early flight||in 66 reviews|
|free shuttle||in 348 reviews|
|free transfer to the airport||in 351 reviews|
|friendly staff||in 254 reviews|
|good food||in 83 reviews|
|hotel near||in 21 reviews|
|small room||in 240 reviews|
|sofia||in 25 reviews|
|tea and coffee||in 91 reviews|
|transfer to terminal||in 6 reviews|
The staff at the reception was polite.
I arrived at the property in the evening. After I was greeted at reception I was given a key. However, the room that was assigned to me still had someone else's luggage inside. Someone was still staying at the room where I was sent. This has never ever happened to me in the past. I went back to reception and told them about the issue. They gave me keys for another room. When I entered the second room, I realized that it had not been cleaned since the last person checked out. There were empty plastic bottles on the floor, a red stain on the sheets and all the towels had clearly been used. At this point I realized this wasn't just a one off issue but a systematic problem with the management of the hotel. I went back to the reception and they offered to upgrade me to a suite. I declined and asked for my money back. The room doors did not have a deadbolt and I was traveling alone. At this point I didn't feel safe to stay at a hotel where two different travelers can be given keys to the same room. They initally agreed to give me their money back. However, it turned out the machine they had just used to charge my card was no longer working and they were not able to return my money. They asked me to return the next day to speak with the manager and potentially receive my money back. I had to catch an early morning flight and I was not able to return. Needless to say I was never compensated nor did anyone reach out to at least offer me an apology. I booked a hotel for that night at a nearby airport hotel which was impeccable for only $10 more/ night. I strongly advise that you avoid this hotel.
Great & Cheap hotel. The staff were very kind - we slept 1 night & then we went trekking in the Rila Mountains, so we left the luggage for 3 days there and there weren't problem. Overall great hotel :)
One thing is that I'm vegan & the breakfest is not that friendly BUT they had Soy milk :)
Nice and responsive people Near by the airport A great 1-2 nights stop travel place.
Just an advise - approve you better internal staff coordination to be able to have the actual situation the same as in your computer system :)
The location was perfect. We didn't want breakfast.
We only stayed one night - actually only for a few hours. We didn't find any tea/coffee making facilities in the room.
Extremely friendly staff, nice and clean rooms
The parking is a desaster. You cannot carry along your suitcases because the ground is not fixed. Seems a mined field
The brand new ibis hotel is ideally located just 500 m from Sofia Airport Center and 2 to 5 minutes driving to Megapark, European Trade Center, Interexpo Center and Arena Armeets hall. It is easily accessible by public transport - 1 minute walking distance to a bus and 1,6 km to metro station. With 84 standard Ibis rooms, a summer garden restaurant and 4 meeting rooms, free WiFi, business corner and office by day services, ibis hotel is perfect for business trips and a smart choice for weekend breaks.
based on 4,681 reviews
Things to know
- Professional service
- Good shuttle service
- Good access to airport
Policies vary by room type and provider.
Reviews about ibis Sofia Airport
Most popular landmarks
- Museum of Socialist Art 4 km
- Boris' Garden 4.6 km
- Balgarska Armia Stadium 4.7 km
- National Assembly 5.4 km
- The St. Alexander Nevsky Cathedral 5.4 km
- Saint Sofia Church 5.5 km