Overview

Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

S$ 127+

Overall guest ratings

7.6/10 Good
based on 3,310 reviews

Review highlights

  • 9.1
  • 6.1
  • 5.4
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Grand Harbour Hotel puts you within a 10-minute drive of Southampton Maritime Museum and offers an airport shuttle (available 24 hours) for GBP 25.00 per vehicle. Guests can visit the spa to indulge in massages, body wraps, or body scrubs, and British cuisine is served at Boardwalk Restaurant, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and plasma TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 3,310 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.0 "50% thought the management was tolerable."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "Only 56% found the balcony ok."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.7 "57% found the grounds not bad."
      6.3 "For 63%, terrace was good enough."
    • 5.4 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was stylish."
    • 4.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.6 "Disappointing food."
      4.3 "57% did not like what was on the menu."
      2.8 "For 72%, the dining experience was not enjoyable."
      3.2 "The price was too high for 68%."
      2.8 "72% found the side dishes unedible."
      0.3 "Unclean dining area, according to 97%."
      3.5 "65% were unsatisified with the snacks."
      1.5 "85% said the pork dishes didn't taste good."
      4.4 "56% complained about the fish/seafood dishes."
    • 3.8 "Value below average."
      3.2 "The price was too high for 68%."
      4.1 "59% said the breakfast was too expensive."
      1.1 "89% said beverages were too expensive."
    • 3.1 "Bar is disappointing."
      2.9 "Bar service was unacceptable, according to 71%."
      4.7 "Alcoholic drinks were awful, according to 53%."
      1.1 "89% said beverages were too expensive."
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    Overall rating

    7.8 Good
    based on 2,482 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 6.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Only 57% found the balcony ok."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.2 "62% found the grounds not bad."
    • 5.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.1 "Disappointing food."
      3.9 "61% did not like what was on the menu."
      2.7 "For 73%, the dining experience was not enjoyable."
      3.0 "The price was too high for 70%."
      0.4 "Unclean dining area, according to 96%."
      4.1 "59% complained about the fish/seafood dishes."
      3.1 "69% were unsatisified with the snacks."
    • 3.1 "Terrible value."
      3.0 "The price was too high for 70%."
      4.0 "60% said the breakfast was too expensive."
      1.1 "89% said beverages were too expensive."
    • 2.8 "Bar is disappointing."
      2.7 "Bar service was unacceptable, according to 73%."
      4.6 "Alcoholic drinks were awful, according to 54%."
      1.1 "89% said beverages were too expensive."
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    Overall rating

    7.4 Good
    based on 463 reviews
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 6.2 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was stylish."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
    • 4.3 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      3.3 "The price was too high for 67%."
    • 4.1 "Pool is below average."
    • 4.0 "Value below average."
      3.3 "The price was too high for 67%."
    • 3.1 "Bar is disappointing."
      3.0 "Bar service was unacceptable, according to 70%."
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    Overall rating

    7.0 Good
    based on 33 reviews
    • 6.4 "Service is ok."
    • 5.6 "Rooms are ok."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.5 "Disappointing food."
    • 3.3 "Value below average."

    Overall rating

    7.5 Good
    based on 331 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 6.3 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Vibe was decent."
      2.4 "76% criticized the unstylish hotel."
    • 4.9 "Disappointing food."
      4.5 "55% did not like what was on the menu."
    • 4.8 "Not very clean."
      3.9 "61% thought it was rather dirty."
    • 4.8 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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