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Pan Pacific Suzhou
Top Romantic Hotel

259 Xinshi Road, Suzhou 215000, China
+86 512 6510 3388

S$ 127+

Overall guest ratings

9.0/10 Excellent
based on 7,829 reviews

Review highlights

  • 9.0
  • 8.7
  • 6.3
  • 6.2

Nearby

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    About

    With a stay at Pan Pacific Suzhou, you'll be centrally located in Suzhou, walking distance from Pan Gate and close to Master of the Nets Garden. This 4.5-star hotel is within close proximity of Suzhou Embroidery Research Institute and Metro Shopping Mall.

    Rooms

    Make yourself at home in one of the 480 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Amenities

    Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Bicycle hire
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 7,829 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
      8.0 "80% liked the proximity to shopping."
      8.3 "Near to public transport, according to 83%."
      7.6 "City centre within easy reach, said 76%."
      10.0 "100% thought parking was inexpensive."
    • 8.7 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.9 "Good pool."
    • 7.5 "Good service."
      7.4 "74% thought the service was very professional."
      7.6 "76% said the concierge service was amazing."
    • 7.1 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 6.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
      6.6 "Only 66% thought the pool was clean."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.4 "64% thought the bathroom was big enough."
    • 5.3 "Internet is average."
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    Overall rating

    8.8 Excellent
    based on 1,409 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.9 "Good pool."
    • 6.6 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "66% thought the bathroom was big enough."
    • 6.3 "Breakfast is mediocre."
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    Overall rating

    9.0 Excellent
    based on 4,619 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      7.3 "Great parking, according to 73%."
      8.2 "Near to public transport, according to 82%."
      7.8 "City centre within easy reach, said 78%."
    • 8.8 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.6 "Good pool."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
    • 6.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
      6.5 "Only 65% thought the pool was clean."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "63% thought the bathroom was big enough."
    • 4.7 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    9.1 Excellent
    based on 1,409 reviews
    • 9.0 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      9.7 "97% liked the proximity to sightseeing."
      7.5 "75% liked the proximity to shopping."
    • 8.1 "Pool is good."
    • 7.1 "Good service."
      7.0 "70% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Average amenities."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 391 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good service."
      7.4 "74% thought the service was very professional."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.2 "Average amenities."
    • 5.9 "Average cleanliness."
    • 5.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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