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Pros: MinimumService！

Cons: MinimumService！

Pros: Ok time

Cons: No free drink

Pros: Crew were good.

Cons: I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late.

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Cons: The seat super uncomfortable and narrow.

Pros: Smiles，answer calls, clean toilets

Cons: Some notes in toilet might be inaccurate like ask us to install waste bin?

Pros: Delayed and would have appreciated more snacks.

Cons: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

Pros: Efficient, dependable

Cons: In-flight service non-existent - but fare low, so hard to complain

Pros: It got me there at a reasonable price without being too uncomfortable!

Cons: Boarding was a bit of a mess (but I've seen much worse)

Pros: Nothing, the flight was rough and the crew was little to no help.

Cons: They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.

Pros: Smooth on-boarding, comfy seats, on time pleasant journey

Cons: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.

Cons: Very specific about weight of bags

Cons: I didn’t have any food so am unable to comment on this

Pros: Crew was really nice

Cons: There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?

Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Cons: Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers If the option is paying more and flying with another airline..

Cons: Flight delayed, bad info provision. 1 checked in bag did not arrive.

Pros: Nice flight crew, comfortable cabin

Cons: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!

Pros: On time departure and arrival, quick baggage return

Cons: Vegetarian bundled meal very basic and would have been great to have the option of buying one of the other meals at purchase.

Pros: Ok

Cons: 25 min delay departure.

Cons: Not enough leg room in coach. I’m 180 cn

Cons: It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before.

Pros: I always like Singapore Airlines. They should continue to be the best.

Cons: Some flexibility to select food choices even if we book the flight in short notice.

Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!

Cons: Nothing significant!

Pros: The crew were excellent

Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: Price was great.

Cons: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.

Cons: Very little leg room, no complimentary water or snack.

Pros: Boarding process and crew are okay.

Cons: Sat at exit row, great legroom but no reclining. Seat itself was not comfy.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

Pros: Flight crew helpful

Pros: There was plenty of leg room

Cons: The policy about cell phone use on the aircraft

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Pros: Staff

Cons: Better movies , better vegan food

Pros: The flight was fine

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Pros: Direct flight

Cons: Bigger aircraft

Cons: It will be nice if there’s choice for vegetarian meal

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Pros: Amazing service

Cons: The comfort of the seats and size

Pros: Food was okay

Cons: Media system had to be fixed

Cons: i had a hard time with their english, but it is better than my Chinese

Pros: cheap fare

Cons: better airport connections

Pros: Everything was great

Cons: More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort

Pros: The crew were very accomodating and hospitable.

Cons: The food

Pros: Comfortable flight, great crew. Good price for ticket. No luggage and change fees. Awesome. I wish American carriers were like this.

Pros: The crew were pleasant and the aircraft was clean

Cons: Seat pitch

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: very nice while Landed and take off.

Cons: We did not order any foods. No suggestion.

Pros: we were on time and landed ahead of schedule.

Cons: nowhere to store our cabin luggage

Pros: The food was good. The service very good. Check in was so fast.

Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out

Pros: It was very good value for money.

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

Cons: Treated like animals. Never again.

Pros: Everything was very good, flight was right on time, food was good, service was bright and happy.

Pros: I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey.

Cons: Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight.

Pros: None

Cons: newer aircraft, better seats, better in-flight food (for business class)

Pros: Crew is nice!

Cons: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.

Pros: Nice plane and crew.

Cons: Many delays, lack of communication. Nearly two hours waiting on the tarmac.

Pros: Great crew. Food. Lay flat bed.

Pros: Hawaiian really is a hospitable airline, they have a good heart.

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: N/A

Cons: N/A

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Cons: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.

Cons: Was not able to board as the flight was overbooked

Pros: Crew were pleasant. Nice waiting area at Manila International Terminal 1.

Cons: 1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in.

Pros: Lady crew were ok.

Cons: Needed to really pay attention when the pilot & crew speak so as to understand their English

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Cons: The airline

Cons: Cramped seats

Pros: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.