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Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."

Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"

Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"

Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"

Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pros: "Great seating"
Cons: "Free internet in long flights"

Cons: "Terrible"

Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"

Pros: "I like all"
Cons: "Nothing"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Pros: "Efficiency, good."

Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Pros: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Cons: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"

Pros: "Friendly crew and spacious."
Cons: "Food could be better"

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Pros: "Overall good"
Cons: "Boarding needs better management."

Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"

Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pros: "Crew very friendly"

Pros: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Cons: "Nothing"

Cons: "Cabin little bit cold"

Pros: "Nothing."
Cons: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Pros: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Cons: "the call button did not work the tray table was almost impossible to pull in and out (BC)"

Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Cons: "Outdated Cabin Fit Out"

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "Delayed 2 hours behind schedule"

Cons: "Some staff not courteous which surprised me"

Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Cons: "Expected to have more indian movie choices."

Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Pros: "Entertaiment"

Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Pros: "Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers"
Cons: "The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft."

Pros: "Aircraft food crew"
Cons: "We can use amenity kit in an ultra long haul flight"

Pros: "Excellent airlines, clean and comfortable. Excellent staff and service."

Pros: "Nothing"
Cons: "Long delay and more delay in boarding"

Pros: "The food was good and the crew was nice"
Cons: "I can’t think of anything!"

Pros: "Crew was great and seat and availability of baby bassinet was so helpful."
Cons: "There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits."

Cons: "Planes are old and worn. Design is outdated with cramped seating and aisles."

Cons: "No selection in food. Seats not very comfortable. Old plane,"

Cons: "Flat beds in business class"

Cons: "You could stand a fork up in scrambled egg. Could have built a house with it."

Cons: "Food should improve. Just rice and lentils. Bread had no butter."

Pros: "Entertainment"
Cons: "Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest."

Pros: "The flight was efficient and clean"

Pros: "Everything is good"
Cons: "Some plane doesn’t have inflight entertainment"

Cons: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"

Cons: "Seats were a little uncomfortable."

Cons: "Singapore Airlines the best."

Pros: "Silk Air Crew is rude and does not like to help passengers."
Cons: "Food could have been better. I requested a vegan meal and got a meal with dairy all over it."

Pros: "Nothing at all."
Cons: "Everything"

Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."

Pros: "Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats."
Cons: "Coffee creamer could be better. Should offer earphones."

Pros: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Cons: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."

Pros: "What's the point"
Cons: "You get the idea"

Pros: "Food was excellent."
Cons: "The giving out of food should be to all and not just kids first"

Pros: "Smooth short flight. Good service."

Pros: "Very old aircraft rattled through the whole time"
Cons: "There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air"

Pros: "Comfortable journey"
Cons: "No entertainment system"

Cons: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."

Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"

Pros: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."

Pros: "Flight was delayed.by 30 minutes"
Cons: "This is our third flight with SilkAir which was delayed"

Cons: "No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam."

Pros: "The food"
Cons: "Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it"

Pros: "All of them"
Cons: "No one"

Pros: "comfort. clean."
Cons: "refreshment."

Pros: "Food and service was good. SilkAir is always our first choice in the region"
Cons: "It would be good if seats had somewhere to hang a tablet"

Pros: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Cons: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."

Cons: "not many snack options"

Pros: "Na"
Cons: "Na"

Cons: "they broke both my suit cases and have not paid for them I will never fly with them again never never"

Cons: "Short flight so we were descending when meals were served. Again no power outlets on the plane."

Pros: "Good services from crew."
Cons: "Nil"

Pros: "Good crew"
Cons: "No individual entertainment like behind the seat TV."

Pros: "Everything was so flawless."

Cons: "Please add power outlets to all planes"

Pros: "He service was good"

Cons: "Plane outdated and small not very comfortable."

Pros: "We were travelling with twins and the crew was very helpful."

Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Pros: "Good leg room,"
Cons: "Breakfast served is not good. no USB charging port."

Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"

Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."

Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"

Pros: "Punctuality and cleanliness."
Cons: "No comments."

Cons: "No entertainment very bad seats no blanket when asked for"

Pros: "we lost our bags"
Cons: "we lost our bags"

Cons: "all ok"

Pros: "Amazing crew."
Cons: "Better comfortable plane"

Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."

Pros: "Everything"
Cons: "Nothing I didn't like"

Pros: "Punctuality and professional service."
Cons: "All good."

Pros: "No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly."
Cons: "1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market."

Cons: "cost of the seats can be reduced or it can be free"

Pros: "Very new aircraft . On time"

Pros: "Punctuality, and cleanliness."
Cons: "No comments."

Pros: "On time schedule"

Cons: "Everything."

Pros: "Excellent ground crew and flight attendants."

Cons: "Flight delay was not communicated timely"

Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."

Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."

Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."

Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."

Pros: "Amazing crew"
Cons: "Offers"

Pros: "Comfortable"
Cons: "Check in swiftness"

Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"

Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."

Pros: "On time, comfortable seats, friendly crew."

Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."

Cons: "."

Cons: "Could have been on time"

Cons: "Legspace for passengers"

Cons: "I wish Indigo flight get in-flight internet."

Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"

Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"

Pros: "Nothing"
Cons: "Checkin staff was very rude and had pathetic attitude"

Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"

Pros: "On time"
Cons: "People requesting to switch seats"

Pros: "Good service"
Cons: "None"

Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."

Pros: "Very good cabin crew"

Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"

Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."

Pros: "Reached before time!"

Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"

Pros: "Indigo flight time to time சூப்பரா இருக்கு"

Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."

Cons: "Flight delayed and no info"

Pros: "Landing 20 minutes ahead schedule."
Cons: "Nothing much to improve as it only 50 minutes flight"

Pros: "Nothing I like"

Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"

Pros: "Efficiency"
Cons: "Attentiveness and comfort passenger for any incident."

Pros: "Efficiency"
Cons: "Attentiveness, we were miss for food purchasing was abit rush."

Pros: "NOTHING"
Cons: "GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING"

Pros: "Smooth boarding"
Cons: "Leg room"

Cons: "The AC created so much smoke that I couldn’t see the stewardess during the safety instructions"

Pros: "Nothing. It's cheap and really not because you pay for everything extra."
Cons: "Rude customer service. Baggage cost more than the flight."

Pros: "Smooth check in"
Cons: "That the in-flight wifi really is free instead of making the passengers to pay"

Pros: "All"

Cons: "All good"

Cons: "Would be nice to have entertainment"

Pros: "The boarding was fast."
Cons: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."

Pros: "No comment"
Cons: "Be punctual."

Cons: "On time"

Pros: "Our seats were comfortable and the landing was smooth"
Cons: "All food and drink had to be paid for -even water!"

Pros: "The crew was amazing!"
Cons: "provide accesible wifi"

Pros: "so far so good. no complain."
Cons: "short trip okay . everything great. keep up the good job."

Pros: "correct priority of boarding respected luggage handling very fast"
Cons: "quality of food"

Pros: "Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards"
Cons: "Had to ask someone in terminal about getting our connecting flight"

Cons: "Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight."

Pros: "Quick turnaround."
Cons: "The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley."

Pros: "I tried their new selection of meals- butter chicken with rice. It was really good actually"
Cons: "As usual, I don’t really like the non-reclining seats on Airasia flights"

Pros: "Staff were very helpful and friendly. Even let me off some money for a drink"
Cons: "Checking in took way longer than needed"

Cons: "Delayed flight"

Pros: "Smooth"
Cons: "A little cramped up seats"

Pros: "Flight was v smooth"

Pros: "very on time"
Cons: "chair abit small"

Pros: "Price"
Cons: "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."

Pros: "Old and worn out"
Cons: "Food is not appetizing. There were only meat or chicken to choose from. Need to have an option for fruits only."

Pros: "Pleasant counter service at the terminal."
Cons: "Half hour late"

Pros: "Nope"
Cons: "Flight delayed 2hrs"

Cons: "Always delay!!!!"

Pros: "Where is my bag. Please find my bag because many thing inside it."
Cons: "Fail tu makesure customer bag arrival safely"

Cons: "They are very strict about the weight of your luggage and will not budge on the overage charge. They serve fish for breakfast...gross."

Pros: "The aircraft was very clean!"
Cons: "2 months travel in SE Asia, 11 flights , 7 airlines. Only this flight did they want to charge hundreds for our luggage. They brought it down a bit but still cost more tha the tickets."

Pros: "Assistance in check in"
Cons: "After early boarding still wait like 30 min plus seating in plane"

Pros: "On time both times. Ground staff especially very friendly."
Cons: "Nothing we didn’t really not like"

Pros: "Price. Number of flights."
Cons: "The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)"

Pros: "On time and very friendly helpful staff. Especially ground crew"

Pros: "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"

Pros: "we arrived almost half hour ahead of schedule"

Cons: "Flight delayed 1.5 hours, no food offered, deformed seat with no back support"

Pros: "Crews are ok in general"
Cons: "I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route."

Cons: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."

Pros: "Efficient boarding....took off early in both directions!"

Pros: "Clean aircraft"
Cons: "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"

Pros: "Puntualidad"

Pros: "Fuss free Friendly crew Pay for service"
Cons: "Tight seats Food comes in small portions Website user experience"

Pros: "awsome deal awsome flight"
Cons: "nothing great flight."

Pros: "the flight was comfy"
Cons: "some drinks!!!! NOT alcohol but like water or soda."

Cons: "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"

Pros: "Not Satisfied"
Cons: "Need improvements"

Pros: "Friendly staff; value for the money"
Cons: "Boarding procedures not very organized"

Pros: "The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight."

Cons: "Seats that recline and quieter announcements especially the game"

Cons: "They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day"

Pros: "Nothing"
Cons: "Everything"

Pros: "The airline assigned the latest airplane to my flight. Its USB charging port was good."
Cons: "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."

Pros: "On time and relatively hassle free"
Cons: "The bus transfer to the terminal was a bit chaotic"

Cons: "Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!"

Cons: "The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete.."

Pros: "Exiting the aircraft."
Cons: "Stop charging passengers for water."

Pros: "Boarding"

Cons: "No food. Major delay without announcement"

Cons: "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."

Cons: "They should improve tge delayed flight"

Pros: "All is helpful"
Cons: "Make the plane clean..."

Pros: "Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back."
Cons: "Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back"

Pros: "Crew was professional and seats were comfortable."
Cons: "It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport."

Pros: "Price and convenient"
Cons: "Service and flight comfort"

Pros: "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
Cons: "N/A"

Pros: "Host clearly and ver friendly helped me."
Cons: "Im sorry but seat was terrible. I was not comfortable even for a min. Thanks."

Pros: "The crew"
Cons: "I bought a front row seat only to be told that I would be the last to board"

Pros: "Clean and new plane"
Cons: "Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays"

Pros: "Crew were ok"
Cons: "The plain was delayed 2 hrs .Problem with information"

Pros: "Crew were very friendly"

Cons: "leaving on time."

Pros: "Seat was ok but could not sit with my husband"
Cons: "Check in queue at Bangkok Airport was very long nd took ages"

Pros: "Quick and fast boarding"
Cons: "So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through."

Pros: "On time, allowed very early check in up to 4 hours before flight time"

Pros: "In time departure"
Cons: "Service"

Pros: "Friendly and ready to help crew"
Cons: "No form entertainment whatsoever. Deleted for about 2 hours"

Pros: "I liked that everything was fast and easy with no issues"

Pros: "Nothing about lastminute.com"
Cons: "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."

Pros: "Crew seemed friendly and curtious"
Cons: "Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal."

Pros: "Staff's communication and it was on time"
Cons: "Too cold in the aircrat"

Pros: "No thing at all"
Cons: "Seats very small food disgusting ,they don't offer you any thing on board"

Pros: "When we got to Manila, it was raining so bad. We had to get off the plane onto a bus. They handed us an umbrella to keep dry from the deluge. It was much needed, under the circumstances."

Pros: "No thing about this flight"
Cons: "Not good good on board they don't have variety of food no credit card accepted"

Pros: "Everything also wants money, very expensive."
Cons: "Everything is also no good."

Pros: "On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite."
Cons: "If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!"

Pros: "Nothing"
Cons: "My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful."

Pros: "After dozens of flights finally left and arrived on time. Actually had a jetway at manila too! Was seated in premium seats row 2 ...what a difference cimpared with the crapoy cramped rows in the back!"
Cons: "Boarding was a fiasco, no zones called. Wheelchairs and children were ignored and were treated no different. Flight sttendants never smiled and just were going thru the motions..very disappointing Cebu"

Cons: "I was placed in a middle seat between a family, even though there was was 5 empty rows of seats. Thought that was annoying, but I moved to my own row and was happy."

Pros: "cabin crew was excellent, very friendly!"
Cons: "Boarding of passengers and loading of cargo delayed departure by 1h, no communication from pilot; seats on A330 were worn out, metal bar in seat cushion could be felt, making the flight very uncomfortable"

Cons: "Flight was updated with no other options at all. Original flight was cancelled and they booked us on a much later time. Supposedly, we are arriving in incheon at 8pm. With the updated booking, we are arriving at 10pm. On the day of our flight they informed us that ot would be delayed and we’ll arrive at Incheon at 12mn."

Pros: "Nothing"
Cons: "Delayed 4 hours, waiting in an overcrowded space with no aircon (and it's a tropical country). They kept on saying to wait for next announcement (but no screens, just a broken voice). Announcement were vague and couldn't understand when the flight was supposed to depart."

Pros: "The crew"
Cons: "Hidden fees..Baggage fees are ridiculous..Just skip this airline,and pay the extra for,Philippine,Air..The price is really the same"