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Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: MinimumService！

Cons: MinimumService！

Cons: Music or movie will be good.

Pros: I appreciated the price, movie selection, and consider the food adequate

Cons: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Pros: Delayed and would have appreciated more snacks.

Pros: Excellent service from flight attendants.

Cons: Restroom could be kept cleaner

Pros: Service crew staying on with a smile

Cons: No coffee or tea provide on th flight for the delay

Pros: Efficient, dependable

Cons: In-flight service non-existent - but fare low, so hard to complain

Cons: Probably beyond the control of Jetstar, but the boarding gate was changed twice, causing chaos. People at the front of the line had others cutting in front of them etc..

Pros: Crew were kindly , seats very comfortable

Cons: Everything was veey good

Pros: Every thing in the flight was excellent.

Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.

Cons: Cramped seats

Pros: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Cons: Nothing

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

Pros: The crew Were exceptional .

Cons: If The seat recline could go down a bit more innpremium economy, that would be perfect

Pros: Cabin crew were great

Cons: Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them.

Cons: Nothing

Cons: crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore.

Pros: Amazing service

Cons: The comfort of the seats and size

Pros: Aircraft , oraganized, accomdating and the service was just unexpected.

Cons: Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background.

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Pros: Ontime boarding and flight

Cons: Very limited leg room and crammed plane

Pros: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Cons: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Pros: Price was great.

Cons: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Cons: Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.

Cons: All good

Pros: No comment

Cons: Be punctual.

Pros: Got an aisle seat and boarding was quick.

Cons: Too long of a flight for no WiFi and no water.

Cons: Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Pros: cheap price

Cons: steward/airhostes did not smile and talked angrily to customer.

Pros: Newer planes

Cons: Better foos stewards

Pros: Business class seats are awesome!! The restrooms are large and super clean throughout the flight!

Cons: Boarding was disorganized and rushed and the meals were blah

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

Pros: The crew was very nice and the seats are comfortable for a short flight

Cons: Entertainment options could have been better.

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Cons: I saw a price on Kayak app on my Iphone. I chose the Kayak price, no other 3rd party. Kayak re-directed me to Flight Network. Purchase the tickets, filled out credit card and all. Got a ticket purchase confirmation. Went to bed to wake up early in the morning to get early flight. Get to the airport, I learned from the airline the tickets were never issued. Called flight network and they tell me the tickets have been canceled because they were not able to secure the advertised price. This is misrepresentation and screwed up my whole trip. If a booking is done, the 3rd party should honor what they sale, even if they mess up. Moreover so that I choose the purchase on kayak option. Will never do it again, lesson learned. Will purchase elsewhere.

Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: Singapore to Hanoi flight.

Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.

Pros: Crew were kindly

Cons: Seats can be more comfortable

Cons: Need to provide drinking water At least

Pros: Good food, fast service, I suppose it was okay for a low priced carrier.

Cons: No frills airline and a broken seat. Flight attendants were rude.

Pros: Efficient loading of passengers. Friendly staff. Convenient to off load from both ends of plane.

Cons: Narrow seats very cramped when seat in front reclined.

Pros: Good quick smooth flight On time departure and arrival.

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.

Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: Very good service, warm and thoughtful

Pros: Smiles，answer calls, clean toilets

Cons: Some notes in toilet might be inaccurate like ask us to install waste bin?

Pros: More leg room for economy class would always be much appreciated.

Pros: Customs really fast

Cons: Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either.

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Cons: It was moving a lot!!! :\

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: Great crew

Cons: Checkin lines were really long

Pros: Helpful n be on time

Cons: Comfortable n acceptable price

Pros: Lady crew were ok.

Cons: Needed to really pay attention when the pilot & crew speak so as to understand their English

Pros: The hospitality of the crew .

Cons: More entertainment .

Pros: It was on time there was plenty of space for carry-ons

Cons: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Cons: 3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice

Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Pros: Everything worked

Cons: Nothing

Pros: comfortable seat

Cons: No TV on plane

Pros: flight crew is pleasant. cabin and toilets are clean.

Cons: I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV

Pros: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

Cons: We had to disboard on the tarmac and be bused to the terminal.

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

Pros: Nice crew and they spoke English.