Overview

Hotel & Hostel El Punto

Avenida Coba Sur y Mercurio Oriente, 77780 Tulum, QR, Mexico
+52 984 807 9387

S$ 23+

Overall guest ratings

7.6/10 Good
based on 382 reviews

Review highlights

  • 9.3
  • 8.4
  • 8.4
  • 3.8

Good to know

  • Pleasant hotel grounds
  • Good outdoor sports facilities
  • Good fitness area
  • Friendly service

Nearby

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    About

    Putting you just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park, Hotel & Hostel El Punto offers an airport shuttle (available 24 hours) for USD 120 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a garden are offered, and in-room conveniences include refrigerators and microwaves.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 382 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.4 "Amenities are good."
      8.7 "87% found the grounds to be nice."
      9.0 "90% loved the outdoor sports facilities."
      7.0 "70% thought the building was wonderful."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
      7.5 "75% said the reception staff was great."
    • 8.0 "Breakfast is good."
      8.0 "80% were happy with the price of the breakfast."
    • 8.0 "Location is great."
      8.3 "83% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      8.8 "City centre within easy reach, said 88%."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      4.9 "51% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      4.6 "Air conditioning was criticized by 54%."
      1.0 "90% found problems with the furniture."
      4.0 "60% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    7.2 Good
    based on 202 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.5 "Amenities are good."
      8.9 "89% found the grounds to be nice."
      9.0 "90% loved the outdoor sports facilities."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "Management was excellent, said 84%."
    • 8.1 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 4.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
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    Overall rating

    7.2 Good
    based on 64 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 8.1 "Breakfast is good."
    • 3.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.5 "75% said rooms were dirty."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall rating

    7.9 Good
    based on 114 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.8 "Bar is amazing."
    • 8.6 "Amenities are good."
      9.0 "90% found the grounds to be nice."
      9.2 "92% loved the outdoor sports facilities."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "Management was excellent, said 85%."
      7.2 "72% said the reception staff was great."
    • 8.2 "Location is great."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
    • 2.5 "Generally quite dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Pleasant hotel grounds"
    "Good outdoor sports facilities"
    "Good fitness area"
    "Friendly service"
    data provided by TrustYou

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