Overview

Hedley House Hotel

3 Bootham Terrace, York, United Kingdom
+44 190 463 7404

S$ 130+

Overall guest ratings

8.6/10 Excellent
based on 868 reviews

Review highlights

  • 9.7
  • 9.4
  • 6.1
  • 5.9

Good to know

  • Friendly service
  • Near city centre

Nearby

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    About

    When you stay at Hedley House Hotel, you'll be within a 15-minute walk of York Minster and York National Railway Museum. Guests can grab a bite to eat at the restaurant, or indulge in massages, body scrubs, or facials. A bar/lounge and a health club are other highlights, and rooms at this Victorian hotel offer room service and designer toiletries.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 868 reviews
    • 9.7 "Excellent pool."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      7.3 "Management was excellent, said 73%."
      8.8 "88% found the restaurant service to be one of the best."
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      7.4 "74% loved the sauna."
    • 6.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.5 "For only 55%, the bathroom was ok."
      6.9 "Only 69% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
    • 5.9 "Average value."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Bar is ok."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 703 reviews
    • 9.7 "Excellent pool."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      7.1 "Management was excellent, said 71%."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 6.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.9 "Average value."
    • 5.9 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.3 "Bar is not good."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 112 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 6.0 "Vibe was decent."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Only 69% said rooms were big enough."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 52 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 7.0 "High comfort."
      6.8 "Beds were acceptable for 68%."
    • 6.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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