Overview

Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

S$ 231+

Overall guest ratings

9.1/10 Excellent
based on 739 reviews

Review highlights

  • 9.3
  • 9.0
  • 8.9
  • 5.0

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Hotel Alpenhof is a great choice for a stay in Zermatt. You can visit the spa to indulge in deep-tissue massages, detox wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 739 reviews
    • 9.3 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
      7.7 "Management was excellent, said 77%."
    • 8.1 "Food is delicious."
      7.5 "75% were happy with the price."
    • 7.0 "Nice rooms."
      5.6 "Beds were acceptable for 56%."
      5.7 "Only 57% said the rooms were modern."
    • 5.0 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.0 "For only 50%, the noise level was all right."

    Overall rating

    9.1 Excellent
    based on 384 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
    • 9.4 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 8.1 "Very nice wellness & sports facilities."
    • 8.1 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 6.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.4 "Only 54% said the rooms were modern."
    • 4.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.4 "86% criticized the small bathroom."
      4.6 "Air conditioning was criticized by 54%."
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    Overall rating

    9.0 Excellent
    based on 288 reviews
    • 9.3 "Terrific location."
      9.0 "90% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.1 "Food is delicious."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 5.3 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.0 "Only 50% said rooms were big enough."

    Overall rating

    9.0 Excellent
    based on 66 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Rooms are ok."
    • 4.5 "Not very comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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