Overview

Hotel Astoria

Steinmattstrasse 32, 3920 Zermatt, Valais, Switzerland
+41 27 967 52 22

S$ 112+

Overall guest ratings

8.4/10 Excellent
based on 435 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.8
  • 6.1

Good to know

  • Spacious rooms
  • Great reception
  • Nice balcony
  • Friendly service

Nearby

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    About

    At Hotel Astoria, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Rooms offer balconies, minibars, and room service. Skiers will appreciate access to ski storage.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Room service
    • Spa
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 435 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.0 "Terrific location."
      7.0 "Easily accessible by car, said 70%."
      7.5 "75% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 7.4 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      9.5 "95% enjoyed the balcony."
    • 7.3 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.1 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was modern."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 6.1 "Food is average."
    • 4.0 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.6 "Bar is not good."
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    Overall rating

    8.4 Excellent
    based on 282 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "96% loved the sauna."
    • 9.0 "Terrific location."
    • 8.0 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 7.5 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.5 "95% enjoyed the balcony."
      9.0 "90% thought the view was good."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.0 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
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    Overall rating

    8.4 Excellent
    based on 100 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.8 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.9 "89% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.9 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
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    Overall rating

    7.9 Good
    based on 52 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 7.6 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.6 "86% thought rooms were spacious."
    • 6.0 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Great reception"
    "Nice balcony"
    "Friendly service"
    data provided by TrustYou

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