2019 KAYAK Travel Awards

Best hotels

Discover the world's top-rated hotels in 2019

Not sure which hotel to stay at on your next trip? The next time you visit a hotel's website, check to see if it has earned KAYAK's coveted Best Hotels badge. Here are the year's best hotels, according to reviews from real travellers.

USA & Canada

Here are the top luxury hotels in Latin America.

Rio Serrano Hotel + Spa

Torres del Paine, Chile

85.7%

"Comfortable hotel with nice spa area, great location in peaceful valley, unforgettable views to the mountains from panoramic windows all over the hotel."

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Hotel Plaza San Francisco

Santiago, Chile

85.2%

"Staff very friendly and helpful food was excellent room was comfortable."

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Hotel Lago Grey

Estancia Pudeto, Chile

84.6%

"Great hotel conveniently located in Torres del Paine Park. Very friendly and professional staff, spacious rooms and beds, clean facilities."

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Alto del Sol Calama

Calama, Chile

81.4%

"The hotel room was excellent and the bed super comfortable. Facilities with the pool and gym were great to have."

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Holiday Inn Santiago - Airport Terminal

Santiago, Chile

81.1%

"Amazing service, everything clean, all brand new."

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Hilton Garden Inn Santiago Airport

Santiago, Chile

80.7%

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Rio Serrano Hotel + Spa - No. 1 - Chile

Based on the number and quality of hotel reviews and ratings from 2018, Rio Serrano Hotel + Spa was identified as having routinely provided a superior experience to travellers in Chile.

Overall guest rating

8.9 Excellent

Based on 979 reviews

Cleanliness

94%

Comfort

95%

Location

94%

Overall

93%

Services

92%

Staff

92%

Value for money

79%

About KAYAK's Best Hotels

KAYAK's hotel ratings process was introduced to provide hotel customers who use KAYAK with a platform to share their experience staying at different properties. A property must have a minimum Overall Rating of 8.0 and a minimum of 50 reviews published within the last year to qualify for consideration for KAYAK's Best Hotels. The current list of Best Hotels is based on ratings from travellers in 2018.