Overview

The Surrey Hotel

465 Great North Road, Grey Lynn, Auckland 1021, New Zealand
+64 9378 9059

S$ 131+

Overall guest ratings

7.4/10 Good
based on 724 reviews

Review highlights

  • 10.0
  • 9.3
  • 6.3
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    When you stay at The Surrey Hotel, you'll be within a 10-minute drive of University of Auckland and Sky Tower. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale motel offer flat-screen TVs and room service.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    based on 724 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      8.5 "Great parking, according to 85%."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% liked the proximity to sightseeing."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Breakfast is good."
    • 8.4 "Bar is amazing."
    • 6.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.9 "Only 59% thought the shower was ok."
      5.8 "58% thought the kitchenette was ok."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 304 reviews
    • 9.4 "Terrific location."
      8.4 "Great parking, according to 84%."
      10.0 "100% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.4 "Pool is good."
    • 6.9 "Average comfort."
    • 5.6 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
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    Overall rating

    7.3 Good
    based on 318 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      8.3 "Great parking, according to 83%."
    • 8.5 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.6 "High value."
    • 5.6 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.6 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.2 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 101 reviews
    • 9.3 "Terrific location."
      8.4 "Great parking, according to 84%."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "High value."
    • 7.4 "Tasty food."
    • 6.3 "Average comfort."
    • 5.0 "Rooms are ok."
      4.2 "58% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou
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