Crew is excellent Wifi needs to be improved in order to connect to the internet.
First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍
I find it was a bit hot before take off. If there is a way to improve the airflow it would be great
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
No frills airline with minimal leg room and no entertainment
The flight arrived on time. 2×2 seating meant no one needed to sit in the middle. This was a connectibf flight from Singapore and required going to 3 counters in different levels to check a golf bag
Food was just okay, need to improve for other menu variations
The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class
Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.
Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good
The Air New Zealand product is terrible, it's as expensive as a Jetstar ticket with add ons but with surely staff and old aircraft.
Great service. Food could be improved but overall a very good airline
Wonderful trip. Everyone from checking in to the gate to the flight itself was amazing - kind, helpful, and has a beautiful smile.
The seats are feeling very hard to sit on. All the padding is flat, like sitting on a park bench for over an hour
Nothing better than Air New Zealand. Top scores in every category.
Space between seats on Air New Zealand is generally tight. The crew on this flight was excellent! Very attentive and nice. You get free wine or beer and chips and of course the Air New Zealand candies. 1 hour and 35 min flight approximately.
All good, except entertainment system could have been better. More choices.
I was not even on that flight and did not even book a ticket. Kayak did a phenomenal job
The disembarking steps in Wellington were precarious and I felt quite insecure. There was no one on the tarmac to greet us and help. The embarking ramp in Blenheim was much more satisfactory. The rest of the flight was fine.
Entertainment screen froze and had to be reset. Noticed it happened to other passengers as well.
We booked with Qantas instead of Delta and we instead flew on American Airlines. American is not our favorite to go on. No leg room and the width of seats are a joke. Your are packed like sardines on American flights.
an hour late, then had to disembark on back stairs and take 4 flights up to get to main airport. No warning, and difficulty for those with canes and poor knees.
It was ok, the additional baggage charges were a bit excessive given winter is a time for skiing. To have to pay $600 extra for skis was tantamount to robbery. Airlines should consider sporting goods as baggage. Likewise, they should consider increasing the number of bags allowed on international flights to known ski destinations.
I'd like to see AA's flight safety record clearly and prominently posted online.
It was a good flight and no complaints. It just wasn't anything that was better than any other flight.
After already paying for excess luggage prior to flight, i was advised AT check in that i had to pay $816 or forfeit my flight! The lady at the counter was SO rude and had already started offboarding me when i said i would pay it after asking her three times for the exact amount! Have lodged a formal complaint yet heard nothing. Will not ever travel via Qantas again
Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.
by the time they got to our row, they were out of some of the food options. games and movies were great but maybe more game options like tetris or pac man would be great
One of the best Qantas business flights I've had. Quality product
Great as usual, some delays but well communicated and made up for in the air
Business Class pods are horrible. If you're petite, you might be able to sleep on the uncomfortable seat and bed. Crew and food are fantastic.
it was great honestly for the melbourne flight a kit with blindfold and slippers was probided to each passenger on the seat and the food was really great will definitely recommend people take turkish airlines for travel not just on the sin-melbourne route.
Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.
I had issue with my boarding pass. When I arrived in London Gatwick Airport. My e-ticket wasn't scanning and had to do a lot of back and forth with Air Transit I order to board my flight, which I almost missed as a result of this.
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
Requested food items were always finished but the available food was warm and tasted good Good entertainment options.
Bad chairs in business class like economy ( not turning into bed )
The worst experience I have ever been in, they canceled my ticket the very last minute although it was Booked since October! They claimed it was not possible to change the schedule till January 11, 2026 and all my plans were screwed! My wife paid cash upfront a down payment for a surgery she was going to perform on dec 27th, and all these money lost! I’m considering seriously to get support
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
Seats too much and for the price we paid eve thought economy we still had to pay $169 to check a ba that’s ridiculous and also my daughter needed water so she can take her medicine we push the boton for the attendant to get us water they never came we push it 3 times no one came and ask what we needed . Am not happy with the service at all I will not fly with TK anymore
The crews were very professional and courteous. Pleasant flight and thank you!
They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?
Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc
Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.
Flights were delayed, Food was good but only 1 meal instead of 2.
Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.
We are row 11, when the crew came to us, only one meal choice was available.
OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect
Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.
Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.
