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Hotel Casa Caracol

Costera Bacalar 609, 77930 Bacalar, QR, Mexico
+52 998 845 2353

Call

+52 998 845 2353
Mon 12-12 Check in
Tue 13-12 Check out

Overall guest ratings

8.0/10 Good
based on 231 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.9
  • 4.3

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    With a stay at Hotel Casa Caracol in Bacalar, you'll be on a lake and close to Fort of San Felipe. This hotel is within the region of Manatee Sanctuary and Oxtankah Ruins.

    Rooms

    Make yourself at home in one of the 5 guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Satisfy your appetite at a coffee shop/café serving guests of Hotel Casa Caracol. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and coffee/tea in a common area.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Bar/Lounge
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 231 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent amenities."
    • 8.0 "Great service."
    • 4.9 "Rooms are not good."
    • 4.3 "Breakfast is below average."
    • 3.1 "Disappointing internet connection."
    • 2.9 "Food is inedible."
    • 2.4 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.9 Good
    based on 170 reviews
    • 9.3 "Terrific location."
    • 9.3 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      9.2 "92% thought the building was wonderful."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good vibe."
    • 5.5 "Rooms are ok."
    • 4.4 "Breakfast is below average."
    • 3.4 "Internet is poor."
    • 2.8 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
    • 2.7 "Food is inedible."
    View all review categories

    Overall rating

    7.9 Good
    based on 60 reviews
    • 9.5 "Terrific location."
    • 9.2 "Wonderful beach."
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.6 "Management was excellent, said 76%."
    • 4.8 "Rooms are not good."
    • 4.6 "Breakfast is below average."
    • 2.3 "Quite uncomfortable."
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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