Overview

Hotel Casa Caracol

Costera Bacalar 609, 77930 Bacalar, QR, Mexico
+52 998 845 2353

S$ 162+

Overall guest ratings

8.0/10 Good
based on 227 reviews

Review highlights

  • 9.6
  • 8.5
  • 4.8
  • 4.5

Good to know

  • Nice building
  • Great view

Nearby

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    About

    Enjoy your visit to Bacalar with a stay at Hotel Casa Caracol. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Rooms offer balconies and free WiFi.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 225 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Amenities are good."
      9.7 "97% found the grounds to be nice."
      7.1 "71% thought the building was wonderful."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.0 "Internet is average."
    • 4.8 "Rooms are not good."
      1.7 "83% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 4.5 "Value below average."
    • 4.4 "Breakfast is below average."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 2.7 "Quite uncomfortable."
      1.7 "83% didn't like the uncomfortable beds."
      0.0 "100% thought it was too noisy."
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    Overall rating

    7.7 Good
    based on 150 reviews
    • 9.6 "Terrific location."
    • 8.5 "Amenities are good."
      9.6 "96% found the grounds to be nice."
      7.0 "70% thought the building was wonderful."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
    • 4.2 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."

    Overall rating

    7.5 Good
    based on 74 reviews
    • 9.7 "Terrific location."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
    • 4.3 "Breakfast is below average."
    • 2.8 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Great view"
    data provided by TrustYou
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