Avani Atrium Bangkok

friendly reception, room service good

Hotel Taxi expencives, they ask 1200 thb for 25 km trip. When i deney and say i want taxi meeter bellboy got a moody

Great corner room i booked, impressive view overlooking canal. Room had character. Bed comfortable. Everything clean and for the price you get a lot of room and bathroom compared to other cities. Staff were professional and friendly as Thai people are. Unfortunetly i left a lot of cash in the safe and forget the next day as i checked out. Lucky i only moved hotels and not catching a flight. Staff double checked and eventually found the cash after it disapeared for a while. I would stay here against, the breakfast and room was very pleasant.

Location could be better, a bit of walk to the metro. Could hear people talking in next room. Although I lost my cash in the safe and it was retrieved, unfortunetely the hotel lost a few points as when i phoned up, i was told by 2 different ladies at reception they couldnt find my wallet and cash. That prompted me to be very stressed and travel back to the hotel in person as i was 100% sure i left it there. I told them to please please double check otherwise i would have to involve police report which would bring there protocols under scrutiny. After 10 mins they found and apologized for the internal error, as was a staff miscommunication. I was relieved as it was a lot of money which caused stress when i was told it wasnt there incorrectly. I had read Thai people are very honest in nature so i tried to stay calm and hope for best. Room for improvement!