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(Return)
Airports
Origin
Singapore
S$ 91
only
S$ 91
Destination
Bangkok
S$ 110
only
S$ 110
S$ 91
only
S$ 91
Tue, 6 Mar
SIN
BKK
2h 25m
Fri, 9 Mar
BKK
SIN
2h 35m
S$ 91
Trip: 4 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
OK 4.0

I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website.

SIN
BKK
Excellent 8.0

Flight on time and help was very good

SIN
BKK
Good 6.0

On time, great cabin crew and clean aircraft. Smooth flight.

Checkin at the SIN airport is dysfunctional. Especially for the hub city of Singapore. Go various places and to pay for a bag the only had one person at the service desk. There was a long line of people going to various places with various issues and they only staffed the service desk with one person. Consitently that person has always been rude and non emotional. JetStar either needs to replace those staff are double if not triple the help at the service desk.

SIN
BKK
Good 6.0

I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in.

SIN
BKK
OK 5.3

Staff helping with check-in did not feel very qualified

Wed, 31 Jan
SIN
BKK
2h 25m
Wed, 7 Feb
BKK
SIN
2h 30m
S$ 110
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 843 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
DMK
KBV
OK 4.6

Great service. Beautiful flight attendants.

Seats were a bit uncomfortable Disorganized check in and boarding

PNH
DMK
OK 4.3

I got there

No food. No drink. Whole focus of staff was on selling

DMK
HDY
Good 6.0

Just fly. Nothing on service

KBV
SIN
OK 4.6

Cheap, short flight

Families with screaming kids. Golf bag was put on a different flight back to Singapore

DMK
REP
Excellent 10.0

The price the plane is also very spacious and comfortable

Tue, 31 Oct
SIN
DMK
2h 30m
Wed, 1 Nov
DMK
SIN
2h 20m
S$ 115
Trip: 2 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
BKK
Excellent 8.0

On time. Service on board simple. Crews are friendly

SGN
SIN
Excellent 8.0

Easy and cheap

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

SIN
HYD
Mediocre 2.0

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

OOL
SIN
Excellent 10.0

It was all great. Paid extra for the quiet area. Worth it

Nothing.

Tue, 27 Feb
SIN
BKK
2h 25m
Tue, 6 Mar
BKK
SIN
2h 30m
S$ 106
Trip: 8 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
Excellent 8.0

Flight on time and help was very good

SIN
BKK
OK 4.0

I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website.

SIN
BKK
Mediocre 2.0

Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant.

SIN
BKK
Good 7.3

Uneventful flight, comfortable for sleeping for an early morning flight

Check in was busy and disorganized. Expensive luggage charge

SIN
BKK
OK 5.0

The price until we had to pay high prices for luggage.

It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that.

Wed, 31 Jan
SIN
DMK
2h 25m
Wed, 7 Feb
DMK
SIN
2h 30m
S$ 110
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 8 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
DMK
KBV
OK 4.6

Great service. Beautiful flight attendants.

Seats were a bit uncomfortable Disorganized check in and boarding

SIN
DMK
OK 4.0

Boarding time was accurate .

One of the crew member was very hard and never smile at all, and not polite also.

URT
DMK
Good 7.0

Short flight, cheap, efficient

lack of room on plane, ground check in staff not very helpful at Surat Thani Airport

PNH
DMK
OK 4.3

I got there

No food. No drink. Whole focus of staff was on selling

DMK
HDY
Good 6.0

Just fly. Nothing on service

Tue, 31 Oct
SIN
BKK
2h 30m
Wed, 1 Nov
BKK
SIN
2h 20m
S$ 115
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
BKK
SIN
Excellent 8.0

On time

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

SIN
BKK
Excellent 8.0

On time. Service on board simple. Crews are friendly

SGN
SIN
Excellent 8.0

Easy and cheap

Mon, 26 Feb
SIN
BKK
2h 25m
Fri, 2 Mar
BKK
SIN
2h 35m
S$ 117
Trip: 5 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
OK 5.0

The price until we had to pay high prices for luggage.

It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that.

SIN
BKK
Excellent 8.0

Flight on time and help was very good

SIN
BKK
Mediocre 2.0

Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant.

SIN
BKK
Good 6.0

On time, great cabin crew and clean aircraft. Smooth flight.

Checkin at the SIN airport is dysfunctional. Especially for the hub city of Singapore. Go various places and to pay for a bag the only had one person at the service desk. There was a long line of people going to various places with various issues and they only staffed the service desk with one person. Consitently that person has always been rude and non emotional. JetStar either needs to replace those staff are double if not triple the help at the service desk.

SIN
BKK
OK 5.3

Staff helping with check-in did not feel very qualified

Thu, 1 Mar
SIN
DMK
2h 25m
Tue, 6 Mar
DMK
SIN
2h 30m
S$ 121
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 8 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
DMK
UTH
OK 4.0

Space between seat is so narrow and seat itself can't be able to adjusted at all. Imagin, how uncomfortable if you have a long flight or long hours flight. So terrible

DMK
KBV
OK 4.6

Great service. Beautiful flight attendants.

Seats were a bit uncomfortable Disorganized check in and boarding

KUL
DMK
Mediocre 2.0

Late,,

PNH
DMK
OK 4.3

I got there

No food. No drink. Whole focus of staff was on selling

UBP
UTP
Good 7.3

No water

Mon, 20 Nov
SIN
BKK
2h 30m
Thu, 23 Nov
BKK
SIN
2h 35m
S$ 124
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SIN
BKK
Mediocre 3.6

We arrived early.

No one at the boarding gate to allow passengers that paid for early boarding to board. They were already calling row numbers by the time anyone showed up. The wall in front of the bulkhead means you don't actually get more leg room by paying for the bulkhead seat. I wouldn't bother again. You'll probably have more room by putting your legs under the seat in front of you. Why do they still make you turn off your iPad on takeof? The other airlines have already stopped this silly practice that doesn't nothing to increase safety. Baggage delivery was too slow.

BKK
SIN
Excellent 8.0

On time

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

HKG
SIN
OK 4.3

N/A

The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!

Mon, 5 Mar
SIN
BKK
2h 25m
Thu, 8 Mar
BKK
SIN
2h 35m
S$ 117
Trip: 4 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
Good 7.3

Excellent for short flight, good fare price,safe flight

SIN
BKK
Mediocre 2.0

Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant.

SIN
BKK
Good 7.3

Uneventful flight, comfortable for sleeping for an early morning flight

Check in was busy and disorganized. Expensive luggage charge

SIN
BKK
Good 6.0

I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in.

SIN
BKK
OK 5.0

The price until we had to pay high prices for luggage.

It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that.

Mon, 20 Nov
SIN
DMK
2h 30m
Thu, 23 Nov
DMK
SIN
2h 35m
S$ 124
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
HYD
Mediocre 2.0

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

BKK
SIN
Excellent 9.5

Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok.

SGN
SIN
Excellent 8.0

Easy and cheap

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

OOL
SIN
Excellent 10.0

It was all great. Paid extra for the quiet area. Worth it

Nothing.

Tue, 9 Jan
SIN
DMK
2h 30m
Thu, 11 Jan
DMK
SIN
2h 30m
S$ 124
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 8 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
KUL
DMK
Mediocre 2.0

Late,,

DMK
REP
Excellent 10.0

The price the plane is also very spacious and comfortable

SIN
DMK
OK 4.6

Only relatively low ticket price, nothing else.

This is a budget airline. Very little leg room and even water is sold on the flight. The price for checked in luggage was ~70 US $ a piece, which reduced the benefit of inexpensive airfare.

DMK
HDY
Good 6.0

Just fly. Nothing on service

DMK
UTH
OK 4.0

Space between seat is so narrow and seat itself can't be able to adjusted at all. Imagin, how uncomfortable if you have a long flight or long hours flight. So terrible

Mon, 8 Jan
SIN
BKK
2h 20m
Fri, 19 Jan
BKK
SIN
2h 35m
S$ 118
Trip: 12 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
Mediocre 2.0

Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant.

SIN
BKK
Good 7.3

Excellent for short flight, good fare price,safe flight

SIN
BKK
Good 6.0

I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in.

SIN
BKK
Excellent 8.5

Everything went well. The crew was friendly and the flight flew on time.

You must pay attention on what kind of ticket you bought, because some kinds have no baggage included to drop, so you must pay extra money to be allowed to do so (and it's really expensive if you do it last hour at the counter).

SIN
BKK
OK 4.0

The cost was efficient.

The food is terrible and overpriced.

Tue, 21 Nov
SIN
DMK
2h 30m
Wed, 22 Nov
DMK
SIN
2h 20m
S$ 124
Trip: 2 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SIN
BKK
Excellent 8.0

On time. Service on board simple. Crews are friendly

SGN
SIN
Excellent 8.0

Easy and cheap

SIN
HYD
Mediocre 2.0

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

Tue, 20 Mar
SIN
DMK
2h 25m
Wed, 21 Mar
DMK
SIN
2h 30m
S$ 124
Trip: 2 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 8 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
SIN
DMK
OK 4.0

Boarding time was accurate .

One of the crew member was very hard and never smile at all, and not polite also.

SIN
DMK
OK 4.0

One go crew members was very roude and her face very hard , never smile at all.

SIN
DMK
OK 4.6

Only relatively low ticket price, nothing else.

This is a budget airline. Very little leg room and even water is sold on the flight. The price for checked in luggage was ~70 US $ a piece, which reduced the benefit of inexpensive airfare.

PNH
DMK
OK 4.3

I got there

No food. No drink. Whole focus of staff was on selling

DMK
KBV
OK 4.6

Great service. Beautiful flight attendants.

Seats were a bit uncomfortable Disorganized check in and boarding

Sun, 4 Feb
SIN
BKK
2h 25m
Fri, 9 Feb
BKK
SIN
2h 30m
S$ 118
Trip: 6 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
Excellent 8.0

Flight on time and help was very good

SIN
BKK
Good 7.3

Excellent for short flight, good fare price,safe flight

SIN
BKK
Mediocre 2.0

Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant.

SIN
BKK
Excellent 8.5

Everything went well. The crew was friendly and the flight flew on time.

You must pay attention on what kind of ticket you bought, because some kinds have no baggage included to drop, so you must pay extra money to be allowed to do so (and it's really expensive if you do it last hour at the counter).

SIN
BKK
OK 5.0

The price until we had to pay high prices for luggage.

It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that.

Tue, 21 Nov
SIN
BKK
2h 30m
Wed, 22 Nov
BKK
SIN
2h 20m
S$ 124
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
HKG
SIN
OK 4.3

N/A

The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!

SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

SIN
BKK
Mediocre 3.6

We arrived early.

No one at the boarding gate to allow passengers that paid for early boarding to board. They were already calling row numbers by the time anyone showed up. The wall in front of the bulkhead means you don't actually get more leg room by paying for the bulkhead seat. I wouldn't bother again. You'll probably have more room by putting your legs under the seat in front of you. Why do they still make you turn off your iPad on takeof? The other airlines have already stopped this silly practice that doesn't nothing to increase safety. Baggage delivery was too slow.

BKK
SIN
Excellent 8.0

On time

Mon, 26 Feb
SIN
DMK
2h 25m
Fri, 2 Mar
DMK
SIN
2h 30m
S$ 128
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 8 reviews
Boarding
6.7
Comfort
6.1
Crew
7.0
Entertainment
4.8
Food
5.2
DMK
UTH
OK 4.0

Space between seat is so narrow and seat itself can't be able to adjusted at all. Imagin, how uncomfortable if you have a long flight or long hours flight. So terrible

SIN
DMK
OK 4.6

Only relatively low ticket price, nothing else.

This is a budget airline. Very little leg room and even water is sold on the flight. The price for checked in luggage was ~70 US $ a piece, which reduced the benefit of inexpensive airfare.

KUL
DMK
Mediocre 3.0

The flight was delayed at the gate and on the runway. They did not serve any alchohol. The crew was aloof.

URT
DMK
Good 7.0

Short flight, cheap, efficient

lack of room on plane, ground check in staff not very helpful at Surat Thani Airport

PNH
DMK
OK 4.3

I got there

No food. No drink. Whole focus of staff was on selling

Wed, 7 Feb
SIN
DMK
2h 30m
Sat, 10 Feb
DMK
SIN
2h 35m
S$ 124
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

OOL
SIN
Excellent 10.0

It was all great. Paid extra for the quiet area. Worth it

Nothing.

SIN
HYD
Mediocre 2.0

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

SIN
BKK
Excellent 8.0

On time. Service on board simple. Crews are friendly

Mon, 8 Jan
SIN
BKK
2h 20m
Tue, 9 Jan
BKK
SIN
2h 35m
S$ 125
Trip: 2 days
Overall 5.9 OK
Based on 58 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
Good 6.0

Timely and professional crew.

Seats too tight. Have to pay for beverages or water.

SIN
BKK
OK 4.0

I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website.

SIN
BKK
OK 5.0

The price until we had to pay high prices for luggage.

It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that.

SIN
BKK
Good 6.0

I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in.

SIN
BKK
Good 6.0

On time, great cabin crew and clean aircraft. Smooth flight.

Checkin at the SIN airport is dysfunctional. Especially for the hub city of Singapore. Go various places and to pay for a bag the only had one person at the service desk. There was a long line of people going to various places with various issues and they only staffed the service desk with one person. Consitently that person has always been rude and non emotional. JetStar either needs to replace those staff are double if not triple the help at the service desk.

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