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The Hills Batam

Jalan Teuku Umar NO. 02, Batam 29432, Indonesia
+62 778 458 888

S$ 42+

Sat 3-12 Check in
Sun 4-12 Check out

Overall guest ratings

7.6/10 Good
based on 1,048 reviews

Review highlights

  • 9.7
  • 9.1
  • 4.5
  • 3.8

Good to know

  • Great shopping

Nearby

    show all

    About

    A stay at The Hills Batam places you in the heart of Batam and within the vicinity of Mega Mall. This spa hotel is within the region of East Coast Park.

    Rooms

    Make yourself at home in one of the 144 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free babysitting/child care services
    • Pets not allowed
    • Storage available
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 1,048 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Average amenities."
    • 4.5 "Rooms are not good."
    • 3.8 "Pool is below average."
    • 3.1 "Horrible vibe."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    based on 544 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.0 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.8 "For only 58%, the tv was ok."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.9 Good
    based on 293 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 3.8 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.5 "For 85%, the rooms looked old."
      2.7 "73% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      5.0 "Only 50% said rooms were big enough."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 83 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.7 "53% said rooms were dirty."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
    View all review categories

    Overall rating

    7.3 Good
    based on 125 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 2.6 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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