Overview

All Ritmo Cancun Resort & Water Park

Km 1.5 Carretera a Puerto Juarez - Punta Sam, 77500 Cancun, QR, Mexico
+52 998 881 7900

S$ 162+

Overall guest ratings

7.0/10 Good
based on 512 reviews

Review highlights

  • 8.8
  • 8.1
  • 5.7
  • 5.5

Good to know

  • Pleasant hotel grounds
  • Recreation staff is nice

Nearby

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    About

    Nestled on the beach, this Puerto Juarez resort is within 1 mi (2 km) of El Meco Archaeological Site and San Miguelito Beach. Playa Tiburon and Gran Puerto Pier are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Currency exchange on-site
    • Room service
    • Hot tub
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 512 reviews
    • 8.8 "Bar is amazing."
      8.6 "Lovely bar service, according to 86%."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      8.6 "Lovely bar service, according to 86%."
    • 7.7 "Good location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Average amenities."
      5.0 "50% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Beach is so-so."
    • 5.5 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
      6.5 "65% thought it was adequately priced."
    • 5.4 "Food is average."
    • 4.2 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      2.5 "75% criticized the plain hotel."
    • 4.2 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.3 "87% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      4.5 "Air conditioning was criticized by 55%."
      0.0 "100% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
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    Overall rating

    7.1 Good
    based on 512 reviews
    • 7.9 "Good location."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.7 "Average amenities."
    • 6.0 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 6.0 "Beach is so-so."
    • 4.4 "Rooms are not good."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    data provided by TrustYou

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