Good to know
|Distance to city centre||9.2 km|
Time of year
Show reviews that mention
|beach and pool||in 31 reviews|
|best hotel||in 98 reviews|
|dress code||in 7 reviews|
|excellent service||in 111 reviews|
|friendly staff||in 151 reviews|
|great food||in 185 reviews|
|great view||in 13 reviews|
|hidden charges||in 9 reviews|
|inclusive resort||in 10 reviews|
|location is the best||in 45 reviews|
|place is great||in 3 reviews|
|restaurants were very good||in 21 reviews|
|transfers included||in 3 reviews|
|vacation was too short||in 4 reviews|
The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Absolutely nothing, would go back again, in a heartbeat!!!
Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
What didn’t we like. Literally everything is perfect.
I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
Location,views,accessible, personal treat you like a king
Hyatt Ziva Cancun is a luxurious oceanfront hotel featuring all-inclusive amenities. This family-friendly property boasts multiple restaurants, a beachside spa, and suites overlooking the crystal-clear ocean, all located on the white sandy beaches of the Punta Cancun strip. Guests can enjoy the Delphinus Punta Cancun Aquarium, as it is just steps away from the Hyatt Ziva Cancun property. Guests can also stop by the Solo Buceo Dive Shop for all the things needed to explore the gorgeous ocean. For those who prefer pools, the hotel features three infinity pools, which offer panoramic views of the Caribbean Sea. The on-site fitness center and various business services are great for business travelers who focus on work and want to unwind. Accommodations at the all-inclusive Hyatt Ziva Cancun are luxurious, with 547 spacious suites featuring modern Caribbean décor. All suites include rainfall showers, complimentary refreshment centers with soda and beer, the latest in high-tech entertainment, and turndown service. Some of the hotel’s finest suites include its Swim Up King Room with direct, semi-private access to an infinity pool. Guests can also choose the Turquize Sky Ocean Front Master Double Room, which is adults-only, with a massive balcony and a private hot tub. The hotel also offers the 4,381 square-foot Presidential Suite, which encompasses the entire 18th floor. Hyatt Ziva Cancun’s dining options are just as elegant and vast as its suites. In addition to several globally inspired restaurants, Chevy’s offers American fare in family-friendly digs, while Bastille’s caters to an adult-only crowd with its gourmet French cuisine. There is also a lively microbrewery and sweet tooth-pleasing dessert parlor. Whether guests are planning a destination wedding, honeymoon, family vacation, or business excursion, the Hyatt Ziva Cancun has the luxury accommodations and features that will make any trip unforgettable.
based on 6,043 reviews
Things to know
- Friendly atmosphere
- Nice building
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about Hyatt Ziva Cancun
Most popular landmarks
- Delphinus Punta Cancún 88 m
- Forum Beach 0.5 km
- Playa Caracol 0.5 km
- Playa Chac Mool 1.1 km
- Cancun Golf Club at Pok Ta Pok 2 km
- Playa Tortugas 2.8 km
|Playa Del Carmen||67.1 km|