Hyatt Ziva Cancun

9.2
Excellent

Based on 5,842 reviews
 
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo, Mexico
  +52 998 848 7000
Hyatt Ziva Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
Roomer S$ 271
KAYAK S$ 365
Booking.com S$ 365
Roomer
per night
KAYAK
per night
Booking.com
per night

Good to know

Distance to city centre 9.2 km
Location rating 9.4

Rooms

Check-in
Check-out

Double rooms

S$ 271+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 1,129 per night
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King bed
S$ 271 per night
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Unknown
S$ 378 per night
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Unknown
S$ 378 per night
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Unknown
S$ 386 per night
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Unknown
S$ 400 per night
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Unknown
S$ 430 per night
IMAGE
Unknown
S$ 498 per night
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Unknown
S$ 498 per night
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Unknown
S$ 498 per night
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Unknown
S$ 498 per night
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Unknown
S$ 515 per night
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Unknown
S$ 569 per night
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Unknown
S$ 569 per night
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Unknown
S$ 585 per night
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Double bed
S$ 678 per night
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Double bed
S$ 680 per night
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Double bed
S$ 680 per night
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Unknown
S$ 687 per night
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Double bed
S$ 707 per night
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Unknown
S$ 731 per night
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Unknown
S$ 731 per night
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Unknown
S$ 751 per night
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Unknown
S$ 754 per night
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Double bed
S$ 755 per night
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Double bed
S$ 783 per night
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Unknown
S$ 818 per night
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Double bed
S$ 904 per night

Deluxe rooms

S$ 416+

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Bed type
Provider
Nightly base price
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Unknown
S$ 416 per night

Resort rooms

S$ 365+

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Bed type
Provider
Nightly base price
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King bed
S$ 1,161 per night
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Unknown
S$ 365 per night
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Unknown
S$ 365 per night
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Unknown
S$ 430 per night
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Unknown
S$ 435 per night
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Unknown
S$ 456 per night
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Unknown
S$ 488 per night
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Unknown
S$ 496 per night
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King bed
S$ 507 per night
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Unknown
S$ 532 per night
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Sofa bed
S$ 537 per night
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Sofa bed
S$ 537 per night
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Unknown
S$ 537 per night
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Unknown
S$ 551 per night
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King bed
S$ 558 per night
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Unknown
S$ 558 per night
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Double bed
S$ 563 per night
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Unknown
S$ 563 per night
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Unknown
S$ 573 per night
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Unknown
S$ 573 per night
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Unknown
S$ 573 per night
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King bed
S$ 590 per night
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King bed
S$ 591 per night
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King bed
S$ 591 per night
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Unknown
S$ 617 per night
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Double bed
S$ 645 per night
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Double bed
S$ 645 per night
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Unknown
S$ 671 per night
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Unknown
S$ 671 per night
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Unknown
S$ 676 per night
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Unknown
S$ 676 per night
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Unknown
S$ 676 per night
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King bed
S$ 739 per night
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Double bed
S$ 739 per night
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Unknown
S$ 739 per night
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King bed
S$ 806 per night
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Double bed
S$ 806 per night
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Double bed
S$ 806 per night
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Unknown
S$ 812 per night
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Double bed
S$ 845 per night
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King bed
S$ 996 per night

King rooms

S$ 386+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
S$ 1,055 per night
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Sofa bed
S$ 2,166 per night
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Unknown
S$ 386 per night
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Unknown
S$ 412 per night
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Unknown
S$ 429 per night
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Unknown
S$ 429 per night
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Unknown
S$ 429 per night
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Unknown
S$ 463 per night
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Unknown
S$ 482 per night
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Unknown
S$ 482 per night
IMAGE
Sofa bed
S$ 495 per night
IMAGE
Sofa bed
S$ 515 per night
IMAGE
Unknown
S$ 516 per night
IMAGE
King bed
S$ 536 per night
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Unknown
S$ 567 per night
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Unknown
S$ 568 per night
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Sofa bed
S$ 569 per night
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Unknown
S$ 584 per night
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Unknown
S$ 584 per night
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Unknown
S$ 584 per night
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Sofa bed
S$ 601 per night
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King bed
S$ 640 per night
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King bed
S$ 654 per night
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Unknown
S$ 657 per night
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Unknown
S$ 660 per night
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Unknown
S$ 660 per night
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Unknown
S$ 665 per night
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King bed
S$ 667 per night
IMAGE
King bed
S$ 687 per night
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Unknown
S$ 696 per night
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Unknown
S$ 726 per night
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King bed
S$ 758 per night
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Sofa bed
S$ 817 per night
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King bed
S$ 818 per night
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Unknown
S$ 861 per night
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King bed
S$ 887 per night
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Unknown
S$ 933 per night
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Unknown
S$ 933 per night

Superior rooms

S$ 441+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 441 per night
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Unknown
S$ 581 per night

Standard rooms

S$ 450+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 2,093 per night
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Unknown
S$ 450 per night
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Unknown
S$ 496 per night
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Unknown
S$ 507 per night
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Unknown
S$ 523 per night
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Unknown
S$ 572 per night
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Unknown
S$ 588 per night
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Unknown
S$ 588 per night

Reviews

Traveller rating

341
34
7
6
0

Time of year

Traveller type

Show reviews that mention

+
asian restaurant in 23 reviews
beach and pool in 29 reviews
best hotel in 88 reviews
dress code in 7 reviews
excellent service in 95 reviews
friendly staff in 131 reviews
great food in 151 reviews
great view in 15 reviews
hidden charges in 8 reviews
hyatt in 26 reviews
inclusive resort in 7 reviews
lots of activities in 3 reviews
resort is beautiful in 4 reviews
transfers included in 5 reviews
vacation was too short in 4 reviews
week ago in 2 reviews
  • Excellent
    Apr 2017
    10.0

    Absolutely Fantastic

    Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.

  • Excellent
    Nov 2016
    10.0

    An amazing getaway

    The staff, property, services, and landscape are amazing

  • Excellent
    Oct 2016
    8.2

    Three day respite

    Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

    There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

  • Excellent
    Apr 2016
    9.1

    Great all inclusive!

    Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.

    The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

  • Excellent
    Mar 2016
    9.4

    North beach and Pool, Great Food (sometimes was cold but good taste), Spa.

    Intermitent Wifi and Cable TV, extra charges for additional person.

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About

Overview

Hyatt Ziva Cancun is a luxurious oceanfront hotel featuring all-inclusive amenities. This family-friendly property boasts multiple restaurants, a beachside spa, and suites overlooking the crystal-clear ocean, all located on the white sandy beaches of the Punta Cancun strip. Guests can enjoy the Delphinus Punta Cancun Aquarium, as it is just steps away from the Hyatt Ziva Cancun property. Guests can also stop by the Solo Buceo Dive Shop for all the things needed to explore the gorgeous ocean. For those who prefer pools, the hotel features three infinity pools, which offer panoramic views of the Caribbean Sea. The on-site fitness center and various business services are great for business travelers who focus on work and want to unwind. Accommodations at the all-inclusive Hyatt Ziva Cancun are luxurious, with 547 spacious suites featuring modern Caribbean décor. All suites include rainfall showers, complimentary refreshment centers with soda and beer, the latest in high-tech entertainment, and turndown service. Some of the hotel’s finest suites include its Swim Up King Room with direct, semi-private access to an infinity pool. Guests can also choose the Turquize Sky Ocean Front Master Double Room, which is adults-only, with a massive balcony and a private hot tub. The hotel also offers the 4,381 square-foot Presidential Suite, which encompasses the entire 18th floor. Hyatt Ziva Cancun’s dining options are just as elegant and vast as its suites. In addition to several globally inspired restaurants, Chevy’s offers American fare in family-friendly digs, while Bastille’s caters to an adult-only crowd with its gourmet French cuisine. There is also a lively microbrewery and sweet tooth-pleasing dessert parlor. Whether guests are planning a destination wedding, honeymoon, family vacation, or business excursion, the Hyatt Ziva Cancun has the luxury accommodations and features that will make any trip unforgettable.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

Based on 5,842 reviews

9.7

WiFi

9.4

Location

8.6

Room

8.0

Breakfast

Things to know

  • Friendly atmosphere
  • Nice building
  • Clean rooms
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Business centre
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Child pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
Complimentary breakfast
Coffee shop
24-hour front desk
Safe
Fitness centre
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Playground
Designated smoking area
Storage available
Outdoor tennis
Terrace/Patio
Rooftop
ATM on-site
Internet
Gift shop
Snorkelling
No smoking
Sauna
Airport Shuttle (Surcharge)
Pool table
Lift
Massage
Hairdryer
Bicycle hire
Express check out
Private beach

Location

Most popular landmarks

  • Delphinus Punta Cancún 88 m
  • Forum Beach 0.5 km
  • Playa Caracol 0.5 km
  • Playa Chac Mool 1.1 km
  • Cancun Golf Club at Pok Ta Pok 2 km
  • Playa Tortugas 2.8 km

Cancún travel guide

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