Krystal Cancun

Paseo Kukulcan Lote 9, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9800

Cheapest
rate per night

7.8

Good
based on 6,124 reviews
Krystal Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon S$ 120
TripAdvisor S$ 122
Prestigia S$ 146
Cancelon
TripAdvisor
Prestigia

Good to know

Distance to city centre 9.0 km
Location rating 9.3
Nearest airport Cancun
Distance to airport 17.5 km

Rooms

Check-in
Check-out

Deluxe rooms

S$ 176+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 176 per night
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Unknown
S$ 207 per night
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Unknown
S$ 208 per night
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Unknown
S$ 212 per night
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Unknown
S$ 215 per night
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Unknown
S$ 239 per night
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Unknown
S$ 259 per night
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Unknown
S$ 356 per night
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Unknown
S$ 417 per night

King rooms

S$ 432+

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Bed type
Provider
Nightly base price
IMAGE
King bed
S$ 432 per night
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King bed
S$ 440 per night

Double rooms

S$ 153+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 153 per night
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Unknown
S$ 187 per night
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Unknown
S$ 203 per night
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Double bed
S$ 205 per night
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Unknown
S$ 209 per night
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Unknown
S$ 216 per night
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Unknown
S$ 226 per night
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Unknown
S$ 231 per night
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Unknown
S$ 281 per night
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Unknown
S$ 307 per night

Standard rooms

S$ 120+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
S$ 120 per night
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Unknown
S$ 122 per night
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King bed
S$ 133 per night
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Unknown
S$ 146 per night
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King bed
S$ 164 per night
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King bed
S$ 164 per night
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King bed
S$ 164 per night
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King bed
S$ 169 per night
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Unknown
S$ 169 per night
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Unknown
S$ 173 per night
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Unknown
S$ 173 per night
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King bed
S$ 174 per night
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Unknown
S$ 174 per night
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Unknown
S$ 179 per night
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Unknown
S$ 179 per night
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Unknown
S$ 179 per night
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Unknown
S$ 181 per night
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Unknown
S$ 182 per night
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Unknown
S$ 184 per night
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Unknown
S$ 187 per night
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Unknown
S$ 190 per night
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Unknown
S$ 201 per night
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Unknown
S$ 201 per night
IMAGE
Unknown
S$ 204 per night
IMAGE
Unknown
S$ 219 per night
IMAGE
King bed
S$ 221 per night
IMAGE
Unknown
S$ 221 per night
IMAGE
King bed
S$ 229 per night
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Unknown
S$ 258 per night
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Unknown
S$ 262 per night
IMAGE
King bed
S$ 266 per night
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Double bed
S$ 272 per night
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Unknown
S$ 273 per night
IMAGE
King bed
S$ 286 per night
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Double bed
S$ 289 per night
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Double bed
S$ 305 per night
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King bed
S$ 312 per night
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King bed
S$ 323 per night

Reviews

Traveller rating

188
139
99
43
3

Time of year

Traveller type

Show reviews that mention

+
close to restaurants in 65 reviews
great location in 243 reviews
hot water in 52 reviews
night clubs in 40 reviews
ocean view room in 116 reviews
pool and beach in 247 reviews
poor condition in 183 reviews
sea view in 142 reviews
staff were friendly in 161 reviews
  • Okay
    Aug 2019
    5.0

    Location

    Jacuzzi closes at 8, pool closes at 10, gym opens at 8! Staff is rude and discourteous. The manager didn’t address the problems when raised. The bathroom shower barely sprinkled. Bathroom toilet paper was rough as sandpaper. Elevators malfunctioned all the time. Room key would stop working very now and then - happened three times during the stay.

  • Excellent
    Aug 2019
    10.0

    The property was beautiful had a nice beach front view staff was very polite

  • Good
    Aug 2019
    8.0

    The best thing about this hotel it's the pool

    1.Was put on a double bed room when I had booked a king size. Was not told about it at check in. They walked us to the room and we seen it was not what we booked. I informed them about it and was told there was no king size available to come tomorrow and check on availability. Was moved the next day but air conditioning had a problem. Was told they would fix it while we went to the beach. Came back late and realized they fixed the noise but air conditioning was still not blowing cold air. We stayed there cause we was tired and didn't feel like switching so late. It got too hot.Woke up cause of it. They send someone to fix the air again the next day...still didnt work. Finally, on our last night got switched to a perfect working room. Wish they would've done that since day one!

  • Mediocre
    Aug 2019
    3.8

    Good beach location. Rich variety of fruits on the breakfast.

    the cleanliness of the room is below average, the water in the shower did not drain and poured even with a very low water pressure. Hotel pictures do not matching the reality

  • Excellent
    Aug 2019
    8.8

    I love our room with the ocean view! Perfect location, near the party area, the hotel is good and the staff are nice!

    Pillows were smelly

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About

Overview

Located within the exquisite area of Punta Cancun, Krystal Cancun provides sunny beach resort accommodations with specular views of the sea. On the beach of Boulevard Kukulcán, it offers all-inclusive services and entertainment in the heart of Cancun. The resort, with its pristine white sandy beachfront, offers sunbeds under palapas, tables on the sand, pools, restaurants, bars, a kid’s club, activities, adventures, and a place for relaxation. Accommodations at the hotel include 502 rooms, most with spectacular views of the sea from a balcony or room. Guests can choose from spacious standard, luxury, sea view, family club, all filled with natural light. Its beautiful Club Krystal rooms include upgraded amenities such as a panoramic view of the Caribbean. All rooms include modern services such as Wi-Fi and a flat screen TV. A refrigerator, microwave, security box, and minibar are all included, along with a laptop safe box and more. Guests may choose from several restaurants at Krystal Cancun. Aquarium Café serves local and international dishes along with a buffet breakfast with Mexican specialties. Hacienda el Mortero offers traditional Mexican cuisines prepared from local products and live mariachis. For Italian meals and entrees from the sea, Las Velas serves dining within a traditional Caribbean palapa. In the swimming pool area, Fisheria serves ceviche’s and seafood tacos. The hotel has several bar and lounge areas for guests to enjoy drinks and relax. The hotel features spaces for social events, weddings, and meetings. It sits front of Cancun's Conference Center for the business traveler. Whether for family vacation, pleasure, or for work, Krystal Cancun is a perfect choice.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

based on 6,124 reviews

9.3

Location

8.6

Beach

3.8

Vibe

3.6

Comfort

Things to know

  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Playground
Storage available
Terrace/Patio
Lift
Massage
Concierge service
Laundry facilities
Child pool
No smoking
Beauty salon
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Steam room
Free valet parking
Wedding services
Fireplace
Game room
Cable or satellite TV
Pool table
Linens
Towels
Hairdryer
Airport shuttle
Private beach
Designated smoking area

Photos

Krystal Cancun - Cancún - Banquet hall Banquets (2)
Krystal Cancun - Cancún - Bar Bar (1)
Krystal Cancun - Cancún - Bathroom Bathroom (1)
Krystal Cancun - Cancún - Beach Beach (3)

Location

Most popular landmarks

  • Forum Beach 165 m
  • Playa Caracol 310 m
  • Delphinus Punta Cancún 0.4 km
  • Playa Chac Mool 0.8 km
  • Cancun Golf Club at Pok Ta Pok 1.7 km
  • Playa Tortugas 2.5 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 17.5 km
Playa Del Carmen 66.8 km

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