Oasis Palm
Boulevard Kukulcán Sección C, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7500
Cheapest
rate per night
7.6
Good
based on 399 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| loveholidays | S$ 173 |
| Agoda.com | S$ 174 |
| Stayforlong | S$ 177 |
Good to know
Value for money |
7.2 |
|---|---|
Distance to city centre |
4.6 km |
Location rating |
8.1 |
Nearest airport |
Cancun |
Distance to airport |
15.1 km |
Rooms
Double rooms
S$ 173+
Bed type
Provider
Nightly base price
Unknown
S$ 173
per night
Unknown
S$ 233
per night
Unknown
S$ 243
per night
Unknown
S$ 243
per night
Unknown
S$ 247
per night
Unknown
S$ 253
per night
Unknown
S$ 257
per night
Unknown
S$ 445
per night
Standard rooms
S$ 174+
Bed type
Provider
Nightly base price
Unknown
S$ 174
per night
Unknown
S$ 177
per night
Unknown
S$ 189
per night
Unknown
S$ 190
per night
Unknown
S$ 194
per night
Unknown
S$ 196
per night
Unknown
S$ 201
per night
Unknown
S$ 212
per night
Unknown
S$ 221
per night
Unknown
S$ 234
per night
Unknown
S$ 242
per night
Unknown
S$ 247
per night
Unknown
S$ 252
per night
Unknown
S$ 264
per night
Reviews
Pros
| "The staff was great!" | (in 13 reviews) |
|---|---|
| "The food was amazing" | (in 16 reviews) |
| "Great beach, a very pleasant stay" | (in 8 reviews) |
Cons
| "The staffs' service is bad" | (in 3 reviews) |
|---|---|
| "The food quality wasn't good." | (in 11 reviews) |
| "Front desk staff rude" | (in 6 reviews) |
Traveller rating
35
39
19
19
0
Time of year
Traveller type
Show reviews that mention
+
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MediocreMar 20203.3
Nothing.
The rooms are old, the beds are squeaky and uncomfortable, the food was ok. You have to pay $5 for an hour of WiFi. It says all inclusive but at night time there’s no room service. The noise from the 1st floor is so loud that you can hear it from your room(we were on the 2nd floor) the elevators smell really bad. I didn’t like it and tbh I don’t recommend it.
-
MediocreMar 20202.5
The beds were ok
The food is very low quality and no variation. On a Saturday night it was either buffet with the cheapest food, or seafood with no options for kids. On top of that the food in the buffet is cold. WiFi, room service and even a safe box in the room has an extra charge. Even a decent meal has an extra charge since they’re part of “grand” oasis and you can’t go in unless you pay. The sun beds don’t even have cushions. Makes you feel like you’re on a public beach or something. Doesn’t give the all inclusive feel at all! The bathroom in the room smells like sewage very strong.
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GoodFeb 20207.1
The food was good most of the restaurants
Pizza, pasta & Ice cream was very bad , the food was late, cold and you need to have more waiters and the hostess don't have experience and our cleaning room was so late if wi don't ask about it they don't do it
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OkayFeb 20205.4
The staff was great. The always are
We had to relocate from the original resort I had booked, I would have never stayed here to begin with. This was by far the worst resort I have been too. I am the type that can stay anywhere and be happy, I do expect a certain amount of comfort when paying for it. They charged me extra for my 3 kid’s because the were over 11 it should have been a option when ask how old my children are. (We are a family of 6 with 2 friends) Food was terrible, I ate soup and salad everyday I was in the resort. It is disappointing to be in Mexico and eat bad food. Be aware thy they have different restaurants for different parts of the hotel. I found that strange. The pool is Okay. But just okay, beach is okay. Almost impossible to enjoy because it is loaded with seagulls! The chairs aren’t ever cleaned, all have bird poop on them. Again, if I was camping I would have totally fine with it. My daughter enjoyed the kids club. The kids club pool was pretty cool. Staff were great, (even the ones at the front desk demanding I pay more) rooms are clean and beds are comfortable enough. Showers had no water pressure, but that happens in Mexico.
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MediocreJan 20204.0
Meals and restaurants were good Good service
Clean and humidity
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About
Overview
The Cancun Hotels Oasis Palm is an all-inclusive hotel located in Cancun, Mexico. Set in the city’s hotel zone, the hotel is right next to El Embarcadero pier and offers a spa, shops, restaurants, and outdoor pools. There are 270 family-friendly guestrooms available, each of which shows off Mexican culture. The hotel is nine miles from Cancun Airport and 44 miles from Cozumel Airport.
Each room at the hotel has a private bathroom with luxury amenities along with a flat-screen television with cable channels. There is a direct-dial telephone, in-room safe, hairdryer, and alarm clock in each guestroom. The rooms are designed for family adventure with some rooms offering connections to theme rooms designed for small guests. Rooms include either two double beds or a single king size bed, iron and ironing board, and daily housekeeping.
There are nine different restaurants on-site to meet the needs of all guests. Dos Lunas is an International buffet with a kid’s corner, while Isla Mujeres offers tasty snacks. Guests looking for fresh seafood dishes will enjoy La Bamba while Mexican cuisine can be found at Los Agaves. A second snack bar offering Mexican snacks can be found at La Cantina, while international fare is available at Sisal. To round things out, there is a sushi bar, which offers sushi with a Mexican flair.
Oasis Palm is all-inclusive which means guest’s receive accommodations, free meals, and snacks, and unlimited beverages for a single price. There are activities every day for children between three and 12 and guests can enjoy the use of complimentary paddleboats and kayaks.
Features
7.6 Good
based on 399 reviews
7.9
Cleanliness
7.8
Comfort
7.8
Staff
7.2
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Complimentary breakfast
Fitness centre
ATM on-site
Babysitting or child care
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Free parking
Playground
Pool table
Private beach
Storage available
Lift
Massage
Family rooms
Flat-screen TV
Free toiletries
Kids meals
Kid-friendly buffet
Private bathroom
Private parking
Safety deposit box
Secured parking
Shared lounge/TV area
Shower
Snack bar
Telephone
Toilet
Water slide
Paid Wi-Fi
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Entertainment staff
Grocery deliveries
Ironing service
Shops (on site)
Tour desk
Wake-up service
Board games/puzzles
Books, DVDs, music for children
Evening entertainment
Indoor play area
Kids' club
Kids' outdoor play equipment
Water park
Shuttle service (additional charge)
Spa and wellness centre
Business centre
Spa
Child pool
Pets not allowed
Terrace/Patio
Hot tub
Express check out
Coffee shop
Safe
FAQs when booking at Oasis Palm
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Location
Most popular landmarks
- Torre Escenica 209 m
- Playa Langosta 0.6 km
- Parroquia de Cristo Resucitado 0.6 km
- Playa Tortugas 1.8 km
- Cancun Golf Club at Pok Ta Pok 2.8 km
- Playa Caracol 4.2 km
Cancún travel guide
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