Overview

Holiday Inn Hotel & Suites Charleston West
Top Business Hotel

400 Second Avenue, Charleston, WV 25303, United States
+1 304 744 4641

S$ 155+

Overall guest ratings

8.2/10 Excellent
based on 350 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.7
  • 6.6

Good to know

  • Comfortable beds
  • Clean hotel facilities
  • Nice building
  • Friendly service

Nearby

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    About

    Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs, meeting space requirements and hotel arrangements for meetings, conferences, weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub, state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping, our hotel provides all the services and amenities for the perfect stay.Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Laundry service
    • Cable or satellite TV
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Game room
    • No smoking
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 350 reviews
    • 9.3 "Excellent pool."
    • 8.8 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      8.9 "Great parking, according to 89%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.6 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.4 "Tasty food."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.6 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 6.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
    • 5.8 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
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    Overall rating

    8.1 Excellent
    based on 122 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.3 "Tasty food."
    • 7.0 "Good cleanliness."
    • 7.0 "High comfort."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.2 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
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    Overall rating

    8.3 Excellent
    based on 203 reviews
    • 9.4 "Excellent pool."
    • 8.6 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 8.2 "Vibe was good."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 6.1 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
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    Overall rating

    7.8 Good
    based on 24 reviews
    • 8.4 "Great service."
    • 6.4 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    continental breakfast
    continental breakfast
    train noise
    non-smoking room
    town center mall
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    updated rooms
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    holiday inn
    book through priceline
    nicely organized
    breakfast free internet
    complimentary coffee in the lobby
    key card entry
    loved pools
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